Dell 3000 manual Printer Problems

Page 27

I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the main power cable and front panel cable are securely connected to the system board (see page 53).

I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R The computer is receiving electrical power, but an internal power problem might exist.

Ensure that the voltage selection switch (see page 48) is set to match the AC power at your location (if applicable).

Ensure that the processor power cable (see page 53) is securely connected to the system board.

I F T H E P O W E R L I G H T I S S T E A D Y A M B E R A device might be malfunctioning or incorrectly installed.

Remove and then reinstall the memory modules (see page 53).

Remove and then reinstall any cards (see page 56).

Remove and then reinstall the graphics card, if applicable (see page 56).

E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices on a power strip

Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup and troubleshooting information.

E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N

Solving Problems

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Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix How to use standby mode and hibernate mode What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows XP How to play CDs and DVDsSpecifications, and white papers Use the Service Tag toWhen you use Warranty, and repair informationPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP How to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs Media Type Read Write Rewritable Helpful TipsClick Hardware and click Device Manager Hyper-ThreadingSolving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see SeeDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Modem connector Removing the Computer Cover Cable from your monitor into the blue connectorComputer cover Cover latch Back of computer Inside View of Your Computer Memory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesSecuring clips Connector Removing and Installing Parts Installing MemoryNotch Memory module Cutouts Crossbar CardsInstalling a PCI Card Securing screw Filler bracket Removing and Installing PartsPCI Cards Not fully seated card Fully seated card Bracket Card Card cutoutRemoving a PCI Card Front Panel Removing the Front PanelSide hinges Front panel Top tab Tabs Insert Removing the Front-Panel InsertDrives Reattaching the Front PanelSide hinges Front panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsPower cable Data cable Hard DriveRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Removing a Floppy Drive Floppy DriveTop bracket screw Drive bracket Floppy drive Installing a Floppy DriveCD/DVD Drive Removing a CD/DVD Drive Data cable Power cableAdding a Second CD or DVD Drive Installing a CD/DVD DriveDrive Securing screw Drive Alignment screwsSecond CD/DVD connector secondary drive BatteryBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupTo Off, AT , PS/2 , EPP , or ECP System Setup OptionsManufacturer Mode settingSystem Password option COM3Up from Hibernate or Off Remotely from SuspendDisk Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellAustralia Sydney Antigua and BarbudaArgentina Buenos Aires ArubaBermuda BahamasBarbados Belgium BrusselsChile Santiago Cayman IslandsCosta Rica ColombiaEcuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Guyana Greece Website support.euro.dell.comGrenada GuatemalaIreland Cherrywood Website support.euro.dell.com IndiaJamaica Korea Seoul Malaysia Penang 100Luxembourg Website support.euro.dell.com Macao101 102 103 Thailand 104Switzerland Geneva Website support.euro.dell.com TaiwanUruguay 105Turks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela 106Business Virgin IslandsIndex 107Index 109 USB
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