Dell 3000 manual Home and Small Business, Jamaica

Page 98

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Italy (Milan)	Website: support.euro.dell.com
International Access Code: 00	E-mail:support.euro.dell.com/it/it/emaildell/
Country Code: 39	Home and Small Business
City Code: 02	Technical Support	02 577 826 90
	Customer Care	02 696 821 14
	Fax	02 696 821 13
	Switchboard	02 696 821 12
	Corporate
	Technical Support	02 577 826 90
	Customer Care	02 577 825 55
	Fax	02 575 035 30
	Switchboard	02 577 821

Jamaica	General Support (dial from within Jamaica only)	1-800-682-3639

Appendix

Image 98

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix How to play CDs and DVDs What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows XP How to use standby mode and hibernate modeWarranty, and repair information Use the Service Tag toWhen you use Specifications, and white papersSetting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write RewritableHyper-Threading Click Hardware and click Device ManagerDrive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Product Information GuideComputer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems If the problem persists, contact Dell see Diagnostic LightsLight Pattern Problem Description Suggested Resolution Advanced TroubleshootingIf the problem still exists, install a Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem persists orSee Determine if a conflict exists byRestarting the computer see Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP Dell Operating System CDResolving Software and Hardware Incompatibilities Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connector Removing the Computer CoverComputer cover Cover latch Back of computer Inside View of Your Computer System Board Components MemoryMemory Installation Guidelines DDR Memory OverviewInstalling Memory Securing clips Connector Removing and Installing PartsCards Notch Memory module Cutouts CrossbarPCI Cards Installing a PCI CardSecuring screw Filler bracket Removing and Installing Parts Card Card cutout Not fully seated card Fully seated card BracketRemoving a PCI Card Side hinges Front panel Top tab Front PanelRemoving the Front Panel Removing the Front-Panel Insert Tabs InsertSide hinges Front panel DrivesReattaching the Front Panel Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Drive bracket Small bracket tabs Drive bracketInstalling a Hard Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Top bracket screw Drive bracket Floppy driveCD/DVD Drive Data cable Power cable Removing a CD/DVD DriveInstalling a CD/DVD Drive Adding a Second CD or DVD DriveDrive Alignment screws Drive Securing screwBattery Second CD/DVD connector secondary driveBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Video Connectors Three Connector size PinsConnectors AudioInformation Backup battery Connectors PS/2 keyboard and mousePower WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options To Off, AT , PS/2 , EPP , or ECPCOM3 Mode settingSystem Password option ManufacturerDisk Up from Hibernate or OffRemotely from Suspend Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Clearing Forgotten Passwords Changing Boot Sequence for Future BootsDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyClass a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell FCC Identification InformationAruba Antigua and BarbudaArgentina Buenos Aires Australia SydneyBelgium Brussels BahamasBarbados BermudaCayman Islands Chile SantiagoColombia Costa RicaDominican Republic Denmark Copenhagen Website support.euro.dell.comDominica Ecuador Corporate France Paris Montpellier Website support.euro.dell.com Home and Small Business Guatemala Greece Website support.euro.dell.comGrenada GuyanaIndia Ireland Cherrywood Website support.euro.dell.comJamaica Korea Seoul Macao 100Luxembourg Website support.euro.dell.com Malaysia Penang101 102 103 Taiwan 104Switzerland Geneva Website support.euro.dell.com ThailandBracknell Website support.euro.dell.com 105Turks and Caicos Islands UruguayVirgin Islands 106Business Venezuela107 IndexIndex 109 USB

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