Dell 3000 manual France Paris Montpellier Website support.euro.dell.com, Home and Small Business

Page 95

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Finland (Helsinki)	Website: support.euro.dell.com
International Access Code: 990	E-mail: fin_support@dell.com
Country Code: 358	E-mail Support (servers):
City Code: 9	Nordic_support@dell.com
City Code: 9
	Technical Support	09 253 313 60
	Technical Support Fax	09 253 313 81
	Relational Customer Care	09 253 313 38
	Home/Small Business Customer Care	09 693 791 94
	Fax	09 253 313 99
	Switchboard	09 253 313 00

France (Paris) (Montpellier)	Website: support.euro.dell.com
International Access Code: 00	E-mail:support.euro.dell.com/fr/fr/emaildell/
Country Code: 33	Home and Small Business
City Codes: (1) (4)	Technical Support	0825 387 270
	Customer Care	0825 823 833
	Switchboard	0825 004 700
	Switchboard (calls from outside of France)	04 99 75 40 00
	Sales	0825 004 700
	Fax	0825 004 701
	Fax (calls from outside of France)	04 99 75 40 01
	Corporate
	Technical Support	0825 004 719
	Customer Care	0825 338 339
	Switchboard	01 55 94 71 00
	Sales	01 55 94 71 00
	Fax	01 55 94 71 01

Appendix

95

Image 95

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix How to use standby mode and hibernate mode What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows XP How to play CDs and DVDsSpecifications, and white papers Use the Service Tag toWhen you use Warranty, and repair informationPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Media Type Read Write Rewritable Helpful TipsClick Hardware and click Device Manager Hyper-ThreadingSolving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see SeeOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Modem connector Removing the Computer Cover Cable from your monitor into the blue connectorComputer cover Cover latch Back of computer Inside View of Your Computer Memory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesSecuring clips Connector Removing and Installing Parts Installing MemoryNotch Memory module Cutouts Crossbar CardsPCI Cards Installing a PCI CardSecuring screw Filler bracket Removing and Installing Parts Not fully seated card Fully seated card Bracket Card Card cutoutRemoving a PCI Card Side hinges Front panel Top tab Front PanelRemoving the Front Panel Tabs Insert Removing the Front-Panel InsertSide hinges Front panel DrivesReattaching the Front Panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsRemoving a Hard Drive Power cable Data cableHard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Removing a Floppy Drive Floppy DriveTop bracket screw Drive bracket Floppy drive Installing a Floppy DriveCD/DVD Drive Removing a CD/DVD Drive Data cable Power cableAdding a Second CD or DVD Drive Installing a CD/DVD DriveDrive Securing screw Drive Alignment screwsSecond CD/DVD connector secondary drive BatteryBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupTo Off, AT , PS/2 , EPP , or ECP System Setup OptionsManufacturer Mode settingSystem Password option COM3Disk Up from Hibernate or OffRemotely from Suspend Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsClass a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Identification Information Contacting DellAustralia Sydney Antigua and BarbudaArgentina Buenos Aires ArubaBermuda BahamasBarbados Belgium BrusselsChile Santiago Cayman IslandsCosta Rica ColombiaEcuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicCorporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Guyana Greece Website support.euro.dell.comGrenada GuatemalaIreland Cherrywood Website support.euro.dell.com IndiaJamaica Korea Seoul Malaysia Penang 100Luxembourg Website support.euro.dell.com Macao101 102 103 Thailand 104Switzerland Geneva Website support.euro.dell.com TaiwanUruguay 105Turks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela 106Business Virgin IslandsIndex 107Index 109 USB

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