Dell 3000 manual 104, Switzerland Geneva Website support.euro.dell.com, Taiwan, Thailand

Page 104

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Sweden (Upplands Vasby)	Website: support.euro.dell.com
International Access Code: 00	E-mail: swe_support@dell.com
Country Code: 46	E-mail Support for Latitude and Inspiron:
City Code: 8	Swe-nbk_kats@dell.com
City Code: 8
	E-mail Support for OptiPlex: Swe_kats@dell.com
	E-mail Support for Servers:
	Nordic_server_support@dell.com
	Technical Support	08 590 05 199
	Relational Customer Care	08 590 05 642
	Home/Small Business Customer Care	08 587 70 527
	Employee Purchase Program (EPP) Support	20 140 14 44
	Technical Support Fax	08 590 05 594
	Sales	08 590 05 185

Switzerland (Geneva)	Website: support.euro.dell.com
International Access Code: 00	E-mail: Tech_support_central_Europe@dell.com
Country Code: 41	E-mail for French-speaking HSB and Corporate
City Code: 22	Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
	Technical Support (Home and Small Business)	0844 811 411
	Technical Support (Corporate)	0844 822 844
	Customer Care (Home and Small Business)	0848 802 202
	Customer Care (Corporate)	0848 821 721
	Fax	022 799 01 90
	Switchboard	022 799 01 01

Taiwan	Technical Support (portable and desktop	toll-free: 00801 86 1011
International Access Code: 002	computers)
Country Code: 886	Technical Support (servers and storage)	toll-free: 00801 60 1256
Country Code: 886
	Corporate Sales	toll-free: 00801 651 227

Thailand	Technical Support (Optiplex, Latitude, and	toll-free: 1800 0060 07
International Access Code: 001	Precision)
Country Code: 66	Technical Support (PowerEdge and PowerVault)	toll-free: 1800 0600 09
Country Code: 66
	Customer Service (Penang, Malaysia)	604 633 4949
	Sales	toll-free: 0880 060 09

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Appendix

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix What Are You Looking For? Find It Here Warranty information Tips on using Microsoft Windows XPHow to play CDs and DVDs How to use standby mode and hibernate modeUse the Service Tag to When you useWarranty, and repair information Specifications, and white papersSetting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write RewritableHyper-Threading Click Hardware and click Device ManagerTroubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Product Information GuideKeyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced TroubleshootingProblem Description Suggested Resolution Remove the card, reinstall it seeIf the problem still exists, install a If the problem persists orDetermine if a conflict exists by Restarting the computer seeSee Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver? Reinstalling DriversDrivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Using the Operating System CD Reinstalling Windows XPBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connector Removing the Computer CoverComputer cover Cover latch Back of computer Inside View of Your Computer System Board Components MemoryMemory Installation Guidelines DDR Memory OverviewInstalling Memory Securing clips Connector Removing and Installing PartsCards Notch Memory module Cutouts CrossbarPCI Cards Installing a PCI CardSecuring screw Filler bracket Removing and Installing Parts Card Card cutout Not fully seated card Fully seated card BracketRemoving a PCI Card Side hinges Front panel Top tab Front PanelRemoving the Front Panel Removing the Front-Panel Insert Tabs InsertSide hinges Front panel DrivesReattaching the Front Panel General Installation Guidelines Connecting Drive CablesDrive Interface Connectors Power Cable ConnectorRemoving a Hard Drive Power cable Data cableHard Drive Drive bracket Small bracket tabs Drive bracketInstalling a Hard Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Top bracket screw Drive bracket Floppy driveCD/DVD Drive Data cable Power cable Removing a CD/DVD DriveInstalling a CD/DVD Drive Adding a Second CD or DVD DriveDrive Alignment screws Drive Securing screwBattery Second CD/DVD connector secondary driveBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Connectors Three Connector size Pins ConnectorsVideo AudioConnectors PS/2 keyboard and mouse PowerInformation Backup battery WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options To Off, AT , PS/2 , EPP , or ECPMode setting System Password optionCOM3 ManufacturerDisk Up from Hibernate or OffRemotely from Suspend Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Clearing Forgotten Passwords Changing Boot Sequence for Future BootsDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyClass a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell FCC Identification InformationAntigua and Barbuda Argentina Buenos AiresAruba Australia SydneyBahamas BarbadosBelgium Brussels BermudaCayman Islands Chile SantiagoColombia Costa RicaDenmark Copenhagen Website support.euro.dell.com DominicaDominican Republic EcuadorCorporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Greece Website support.euro.dell.com GrenadaGuatemala GuyanaIndia Ireland Cherrywood Website support.euro.dell.comJamaica Korea Seoul 100 Luxembourg Website support.euro.dell.comMacao Malaysia Penang101 102 103 104 Switzerland Geneva Website support.euro.dell.comTaiwan Thailand105 Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay106 BusinessVirgin Islands Venezuela107 IndexIndex 109 USB

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