Dell 3000 manual 102

Page 102

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Norway (Lysaker)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail Support (portable computers):

 

Country Code: 47

nor_nbk_support@dell.com

 

 

E-mail Support (desktop computers):

 

 

nor_support@dell.com

 

 

E-mail Support (servers):

 

 

nordic_server_support@dell.com

 

 

Technical Support

671 16882

 

Relational Customer Care

671 17514

 

Home/Small Business Customer Care

23162298

 

Switchboard

671 16800

 

Fax Switchboard

671 16865

 

 

 

Panama

General Support

001-800-507-0962

 

 

 

Peru

General Support

0800-50-669

 

 

 

Poland (Warsaw)

Website: support.euro.dell.com

 

International Access Code: 011

E-mail: pl_support_tech@dell.com

 

Country Code: 48

Customer Service Phone

57 95 700

City Code: 22

Customer Care

57 95 999

 

Sales

57 95 999

 

Customer Service Fax

57 95 806

 

Reception Desk Fax

57 95 998

 

Switchboard

57 95 999

 

 

 

Portugal

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/pt/en/emaildell/

 

Country Code: 351

Technical Support

707200149

 

Customer Care

800 300 413

 

Sales

800 300 410 or 800 300 411 or

 

 

800 300 412 or 21 422 07 10

 

Fax

21 424 01 12

 

 

 

Puerto Rico

General Support

1-800-805-7545

 

 

 

St. Kitts and Nevis

General Support

toll-free: 1-877-441-4731

 

 

 

102

Appendix

Page 101 Page 103
Image 102
Page 101 Page 103
Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix How to play CDs and DVDs What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows XP How to use standby mode and hibernate modeWarranty, and repair information Use the Service Tag toWhen you use Specifications, and white papersSetting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP How to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs Helpful Tips Media Type Read Write RewritableHyper-Threading Click Hardware and click Device ManagerDrive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Product Information GuideComputer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems If the problem persists, contact Dell see Diagnostic LightsLight Pattern Problem Description Suggested Resolution Advanced TroubleshootingIf the problem still exists, install a Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem persists orSee Determine if a conflict exists byRestarting the computer see Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP Dell Operating System CDResolving Software and Hardware Incompatibilities Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connector Removing the Computer CoverComputer cover Cover latch Back of computer Inside View of Your Computer System Board Components MemoryMemory Installation Guidelines DDR Memory OverviewInstalling Memory Securing clips Connector Removing and Installing PartsCards Notch Memory module Cutouts CrossbarInstalling a PCI Card Securing screw Filler bracket Removing and Installing PartsPCI Cards Card Card cutout Not fully seated card Fully seated card BracketRemoving a PCI Card Front Panel Removing the Front PanelSide hinges Front panel Top tab Removing the Front-Panel Insert Tabs InsertDrives Reattaching the Front PanelSide hinges Front panel Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables Power Cable ConnectorPower cable Data cable Hard DriveRemoving a Hard Drive Drive bracket Small bracket tabs Drive bracketInstalling a Hard Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Top bracket screw Drive bracket Floppy driveCD/DVD Drive Data cable Power cable Removing a CD/DVD DriveInstalling a CD/DVD Drive Adding a Second CD or DVD DriveDrive Alignment screws Drive Securing screwBattery Second CD/DVD connector secondary driveBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Video Connectors Three Connector size PinsConnectors AudioInformation Backup battery Connectors PS/2 keyboard and mousePower WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options To Off, AT , PS/2 , EPP , or ECPCOM3 Mode settingSystem Password option ManufacturerUp from Hibernate or Off Remotely from SuspendDisk Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Clearing Forgotten Passwords Changing Boot Sequence for Future BootsDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B Contacting Dell FCC Identification InformationAruba Antigua and BarbudaArgentina Buenos Aires Australia SydneyBelgium Brussels BahamasBarbados BermudaCayman Islands Chile SantiagoColombia Costa RicaDominican Republic Denmark Copenhagen Website support.euro.dell.comDominica EcuadorFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Guatemala Greece Website support.euro.dell.comGrenada GuyanaIndia Ireland Cherrywood Website support.euro.dell.comJamaica Korea Seoul Macao 100Luxembourg Website support.euro.dell.com Malaysia Penang101 102 103 Taiwan 104Switzerland Geneva Website support.euro.dell.com ThailandBracknell Website support.euro.dell.com 105Turks and Caicos Islands UruguayVirgin Islands 106Business Venezuela107 IndexIndex 109 USB
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