Dell T8243, DHP manual 116, India, Ireland Cherrywood Website support.euro.dell.com, Jamaica

Page 116

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,
International Access Code	Website and E-Mail Address
Country Code
City Code
	Home and Small Business Division
India	Technical Support
	Sales
Ireland (Cherrywood)	Website: support.euro.dell.com
International Access Code: 16 E-mail: dell_direct_support@dell.com
Country Code: 353	Technical Support
City Code: 1	U.K. Technical Support (dial within U.K. only)
	Home User Customer Care
	Small Business Customer Care
	U.K. Customer Care (dial within U.K. only)
	Corporate Customer Care
	Corporate Customer Care (dial within U.K. only)
	Ireland Sales
	U.K. Sales (dial within U.K. only)
	Fax/Sales Fax
	Switchboard
Italy (Milan)	Website: support.euro.dell.com

International Access Code: 00	E-mail:support.euro.dell.com/it/it/emaildell/
Country Code: 39	Home and Small Business
City Code: 02	Technical Support
	Customer Care
	Fax
	Switchboard
	Corporate
	Technical Support
	Customer Care
	Fax
	Switchboard
Jamaica	General Support (dial from within Jamaica only)

Area Codes,

Local Numbers, and

Toll-Free Numbers

2969 3155

1600 33 8045

1600 33 8044

1850 543 543

0870 908 0800

01 204 4014

01 204 4014

0870 906 0010

1850 200 982

0870 907 4499

01 204 4444

0870 907 4000

01 204 0103

01 204 4444

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821

1-800-682-3639

116

Appendix

Image 116

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m February T8243 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive Cables Replacing the External Modem Connector102 103108 105106 Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Use the Service Tag to When you useOrder status, warranty, and repair information UpdatesFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Setting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network adapter connector on computerConnecting to the Internet Network Setup WizardSetting Up Your Internet Connection Click Checklist for creating a networkIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons Adjusting the Volume Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsUsing Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW Helpful TipsRecordNow Click Exact CopyPower Management Standby ModePower Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Click Hardware and click Device Manager Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Ieee 1394 Device ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Computer stops responding Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aModules installed, remove Normally, reinstall an additionalIf there is an error message on your Screen identifying a problem with aInstalled on your computer Determine if a conflict exists byDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionTab Function What Is a Driver?Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackManually Reinstalling Drivers Windows XPRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Creating a Restore Point Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerRemoving and Installing Parts Front and Back View of the Computer Front ViewBlinking green The computer is in a power-saving state Blinking or solid amber See Power Problems onDiagnostic lights CD/DVD drive ejectExpress cards See the safety instructions in the ProductBack View Connector Line-in connector Link integrity lightAttached Reliable operationRemoving the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Processor connector CPU Password jumperPower PCI Express Sata connectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryInstalling a PCI Express Card PCI Express CardsX16 card X1 card PCI Express X16 card slotEdge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardDrives CD/DVD drive Hard driveConnecting Drive Cables Drive Interface ConnectorsPower Cable Connector Serial ATA Connector Interface cable Interface connectorRemoving a Hard Drive Connecting and Disconnecting Drive CablesHard Drive Power cable Tabs Hard driveInstalling a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveData cable Removing and Installing Parts CD/DVD drive Drive release latchInstalling a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Removing a Media Card Reader Data cableInstalling a Media Card Reader Drive Drive bracket Screws Removing and Installing PartsData cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveFloppy drive Drive release latch Installing a Floppy Drive Drive Drive bracket ScrewsData cable edge connector Cable release tab Pull tab Removing and Installing Parts ModemReplacing the Modem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins Video Hole D-SUB connector Processor powerComputers ReaderControls and Lights Power control Push button Power light Problems onAn explanation of the diagnostic light codes Fixed-voltage power supply 110 V at 50/60 HzSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options Normal or Combo mode100 101 Monday through FridayBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot 102103 Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots Clearing Cmos Settings 104Cleaning Your Computer Computer, Keyboard, and MonitorMouse 105Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 106FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 107108 Contacting DellFCC Identification Information 109 Antigua and BarbudaArgentina Buenos Aires Aruba110 Chile Santiago 111Cayman Islands Costa Rica 112Colombia 113 114 115 116 IndiaIreland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com117 Korea Seoul118 Luxembourg Website support.euro.dell.comMacao Malaysia Penang119 120 121 122 Switzerland Geneva Website support.euro.dell.comTaiwan Thailand123 Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay124 BusinessVirgin Islands Venezuela125 IndexConnection, setting up Error messagesProblems Compatibility, 33 restore to previous operating 127USB

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