Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
February T8243
Contents
Solving Problems
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Addressing Memory With 4-GB Configurations
Connecting and Disconnecting Drive Cables
Replacing the External Modem Connector
102
103
108
105
106
Contents
Finding Information
What Are You Looking For? Find it Here Warranty information
Finding Information
Use the Service Tag to
When you use
Order status, warranty, and repair information
Updates
Follow the instructions on the screen
Click the topic that describes your problem
Click the arrow icon
Finding Information
Printer Cable
Setting Up a Printer
Setting Up and Using Your Computer
USB connector on computer USB printer cable
Using a Media Card Reader Optional
Connecting a USB Printer
Connecting a TV Optional
Setting Up a Home and Office Network
Changing the Display Settings
Connecting to a Network Adapter
Network adapter connector on computer
Connecting to the Internet
Network Setup Wizard
Setting Up Your Internet Connection
Click Checklist for creating a network
If you have a CD, click Use the CD I got from an ISP
Playing a CD or DVD
Click Connect to the Internet
Setting Up and Using Your Computer
CD player includes the following basic buttons
Adjusting the Volume
Adjusting the Picture
How to Copy a CD or DVD
Copying CDs and DVDs
Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW
Helpful Tips
RecordNow
Click Exact Copy
Power Management
Standby Mode
Power Schemes Tab
Hibernate Mode
Power Options Properties
Hibernate Tab
Hyper-Threading
Advanced Tab
Click Hardware and click Device Manager
Troubleshooting Tips
Battery Problems
Drive Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Media Card Reader Problems
Ieee 1394 Device Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Computer stops responding
Program stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Remove the card, reinstall it see
If the problem still exists, install a
Modules installed, remove
Normally, reinstall an additional
If there is an error message on your
Screen identifying a problem with a
Installed on your computer
Determine if a conflict exists by
Dell Diagnostics
When to Use the Dell Diagnostics
Dell Diagnostics Main Menu
Option Function
Tab Function
What Is a Driver?
Drivers
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
Windows XP
Restoring Your Operating System
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Enabling System Restore
Troubleshooting Tools
Removing and Installing Parts
Before You Begin
Recommended Tools
Turning Off Your Computer
Removing and Installing Parts
Front and Back View of the Computer
Front View
Blinking green The computer is in a power-saving state
Blinking or solid amber See Power Problems on
Diagnostic lights
CD/DVD drive eject
Express cards
See the safety instructions in the Product
Back View
Connector Line-in connector
Link integrity light
Attached
Reliable operation
Removing the Computer Cover
Security cable slot Cover release latch Computer cover
Inside View of Your Computer
Processor connector CPU
Password jumper
Power
PCI Express Sata connector
Memory
DDR2 Memory Overview
Addressing Memory With 4-GB Configurations
Installing Memory
Securing clips Connector
Notch Memory module Cutouts Crossbar
Cards
Removing Memory
Installing a PCI Express Card
PCI Express Cards
X16 card X1 card PCI Express
X16 card slot
Edge connector Securing slot Card connector Securing tab
Retention arm tab
Card not fully seated Card fully Bracket
Seated
Retention arm PCI Express card Edge connector Card connector
Removing a PCI Express Card
Drives
CD/DVD drive Hard drive
Connecting Drive Cables
Drive Interface Connectors
Power Cable Connector
Serial ATA Connector Interface cable Interface connector
Removing a Hard Drive
Connecting and Disconnecting Drive Cables
Hard Drive
Power cable
Tabs Hard drive
Installing a Hard Drive
Tabs Drive Drive bracket
CD/DVD Drive
Removing a CD/DVD Drive
Data cable Removing and Installing Parts
CD/DVD drive Drive release latch
Installing a CD/DVD Drive
Unpack the drive and prepare it for installation
Media Card Reader
Removing a Media Card Reader
Data cable
Installing a Media Card Reader
Drive Drive bracket Screws Removing and Installing Parts
Data cable Removing and Installing Parts
Floppy Drive Optional
Removing a Floppy Drive
Floppy drive Drive release latch
Installing a Floppy Drive
Drive Drive bracket Screws
Data cable edge connector Cable release tab
Pull tab Removing and Installing Parts
Modem
Replacing the Modem
Screws Modem cable
Replacing the External Modem Connector
Battery
Screw
Replacing the Battery
Battery positive side
Replacing the Computer Cover
Removing and Installing Parts
Specifications
One PCI Express lane Connector Connector size Pins
Video Hole D-SUB connector
Processor power
Computers
Reader
Controls and Lights Power control Push button Power light
Problems on
An explanation of the diagnostic light codes
Fixed-voltage power supply 110 V at 50/60 Hz
System Setup
Overview
Entering System Setup
System Setup Screens
System Setup Options
Normal or Combo mode
100
101
Monday through Friday
Boot Sequence
Option Settings
Changing Boot Sequence for the Current Boot
102
103
Clearing Forgotten Passwords
Changing Boot Sequence for Future Boots
Clearing Cmos Settings
104
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse
105
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
CDs and DVDs
106
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
Class a Class B
107
108
Contacting Dell
FCC Identification Information
109
Antigua and Barbuda
Argentina Buenos Aires
Aruba
110
Chile Santiago
111
Cayman Islands
Costa Rica
112
Colombia
113
114
115
116
India
Ireland Cherrywood Website support.euro.dell.com
Italy Milan Website support.euro.dell.com
117
Korea Seoul
118
Luxembourg Website support.euro.dell.com
Macao
Malaysia Penang
119
120
121
122
Switzerland Geneva Website support.euro.dell.com
Taiwan
Thailand
123
Turks and Caicos Islands
Bracknell Website support.euro.dell.com
Uruguay
124
Business
Virgin Islands
Venezuela
125
Index
Connection, setting up
Error messages
Problems
Compatibility, 33 restore to previous operating
127
USB