Dell T8243, DHP manual 122, Switzerland Geneva Website support.euro.dell.com, Taiwan, Thailand

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Sweden (Upplands Vasby)	Website: support.euro.dell.com
International Access Code: 00	E-mail: swe_support@dell.com
Country Code: 46	E-mail Support for Latitude and Inspiron:
City Code: 8	Swe-nbk_kats@dell.com
City Code: 8
	E-mail Support for OptiPlex: Swe_kats@dell.com
	E-mail Support for Servers:
	Nordic_server_support@dell.com
	Technical Support	08 590 05 199
	Relational Customer Care	08 590 05 642
	Home/Small Business Customer Care	08 587 70 527
	Employee Purchase Program (EPP) Support	20 140 14 44
	Technical Support Fax	08 590 05 594
	Sales	08 590 05 185

Switzerland (Geneva)	Website: support.euro.dell.com
International Access Code: 00	E-mail: Tech_support_central_Europe@dell.com
Country Code: 41	E-mail for French-speaking HSB and Corporate
City Code: 22	Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
	Technical Support (Home and Small Business)	0844 811 411
	Technical Support (Corporate)	0844 822 844
	Customer Care (Home and Small Business)	0848 802 202
	Customer Care (Corporate)	0848 821 721
	Fax	022 799 01 90
	Switchboard	022 799 01 01

Taiwan	Technical Support (portable and desktop	toll-free: 00801 86 1011
International Access Code: 002	computers)
Country Code: 886	Technical Support (servers and storage)	toll-free: 00801 60 1256
Country Code: 886
	Corporate Sales	toll-free: 00801 651 227

Thailand	Technical Support (Optiplex, Latitude, and	toll-free: 1800 0060 07
International Access Code: 001	Precision)
Country Code: 66	Technical Support (PowerEdge and PowerVault)	toll-free: 1800 0600 09
Country Code: 66
	Customer Service (Penang, Malaysia)	604 633 4949
	Sales	toll-free: 0880 060 09

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Appendix

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m February T8243 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAddressing Memory With 4-GB Configurations 102 Connecting and Disconnecting Drive CablesReplacing the External Modem Connector 103108 105106 Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use UpdatesFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Connecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network adapter connector on computerSetting Up Your Internet Connection Connecting to the InternetNetwork Setup Wizard Click Checklist for creating a networkIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons How to Copy a CD or DVD Adjusting the VolumeAdjusting the Picture Copying CDs and DVDsRecordNow Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RWHelpful Tips Click Exact CopyPower Management Standby ModePower Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Click Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Ieee 1394 Device ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Program crashes repeatedly Computer stops respondingProgram stops responding Program is designed for an earlier Windows operating systemMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModules installed, remove Remove the card, reinstall it seeIf the problem still exists, install a Normally, reinstall an additionalInstalled on your computer If there is an error message on yourScreen identifying a problem with a Determine if a conflict exists byDell Diagnostics Main Menu Dell DiagnosticsWhen to Use the Dell Diagnostics Option FunctionTab Function What Is a Driver?Drivers Manually Reinstalling Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Creating a Restore Point Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Troubleshooting Tools Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerRemoving and Installing Parts Front and Back View of the Computer Front ViewDiagnostic lights Blinking green The computer is in a power-saving stateBlinking or solid amber See Power Problems on CD/DVD drive ejectExpress cards See the safety instructions in the ProductBack View Attached Connector Line-in connectorLink integrity light Reliable operationRemoving the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Power Processor connector CPUPassword jumper PCI Express Sata connectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryX16 card X1 card PCI Express Installing a PCI Express CardPCI Express Cards X16 card slotEdge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardDrives CD/DVD drive Hard drivePower Cable Connector Connecting Drive CablesDrive Interface Connectors Serial ATA Connector Interface cable Interface connectorRemoving a Hard Drive Connecting and Disconnecting Drive CablesHard Drive Power cable Tabs Hard driveInstalling a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveData cable Removing and Installing Parts CD/DVD drive Drive release latchInstalling a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Removing a Media Card Reader Data cableInstalling a Media Card Reader Drive Drive bracket Screws Removing and Installing PartsData cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveFloppy drive Drive release latch Installing a Floppy Drive Drive Drive bracket ScrewsData cable edge connector Cable release tab Replacing the Modem Pull tab Removing and Installing PartsModem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins Computers Video Hole D-SUB connectorProcessor power ReaderAn explanation of the diagnostic light codes Controls and Lights Power control Push button Power lightProblems on Fixed-voltage power supply 110 V at 50/60 HzSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options Normal or Combo mode100 101 Monday through FridayChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 102103 Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots Clearing Cmos Settings 104Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor 105CDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 106Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 107108 Contacting DellFCC Identification Information Argentina Buenos Aires 109Antigua and Barbuda Aruba110 Chile Santiago 111Cayman Islands Costa Rica 112Colombia 113 114 115 Ireland Cherrywood Website support.euro.dell.com 116India Italy Milan Website support.euro.dell.com117 Korea SeoulMacao 118Luxembourg Website support.euro.dell.com Malaysia Penang119 120 121 Taiwan 122Switzerland Geneva Website support.euro.dell.com ThailandBracknell Website support.euro.dell.com 123Turks and Caicos Islands UruguayVirgin Islands 124Business Venezuela125 IndexConnection, setting up Error messagesProblems Compatibility, 33 restore to previous operating 127USB

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