Dell DHP, T8243 manual 119

Page 119

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Mexico

Customer Technical Support

001-877-384-8979

International Access Code: 00

 

or 001-877-269-3383

Country Code: 52

Sales

50-81-8800

 

 

or 01-800-888-3355

 

Customer Service

001-877-384-8979

 

 

or 001-877-269-3383

 

Main

50-81-8800

 

 

or 01-800-888-3355

 

 

 

Montserrat

General Support

toll-free: 1-866-278-6822

 

 

 

Netherlands Antilles

General Support

001-800-882-1519

 

 

 

Netherlands (Amsterdam)

Website: support.euro.dell.com

 

International Access Code: 00

Technical Support

020 674 45 00

Country Code: 31

Technical Support Fax

020 674 47 66

City Code: 20

Home/Small Business Customer Care

020 674 42 00

 

Relational Customer Care

020 674 4325

 

Home/Small Business Sales

020 674 55 00

 

Relational Sales

020 674 50 00

 

Home/Small Business Sales Fax

020 674 47 75

 

Relational Sales Fax

020 674 47 50

 

Switchboard

020 674 50 00

 

Switchboard Fax

020 674 47 50

 

 

 

New Zealand

E-mail (New Zealand): nz_tech_support@dell.com

 

International Access Code: 00

E-mail (Australia): au_tech_support@dell.com

 

Country Code: 64

Technical Support (for desktop and portable

0800 443 563

 

computers)

 

 

Technical Support (for servers and storage)

0800 505 098

 

Home and Small Business

0800 446 255

 

Government and Business

0800 444 617

 

Sales

0800 441 567

 

Fax

0800 441 566

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

Appendix

119

Image 119
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m February T8243 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAddressing Memory With 4-GB Configurations 103 Connecting and Disconnecting Drive CablesReplacing the External Modem Connector 102108 105106 Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Updates Use the Service Tag toWhen you use Order status, warranty, and repair informationFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Network adapter connector on computer Setting Up a Home and Office NetworkChanging the Display Settings Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVDClick Exact Copy Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RWHelpful Tips RecordNowStandby Mode Power ManagementPower Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Click Hardware and click Device Manager Solving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesIeee 1394 Device Problems Media Card Reader ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Program is designed for an earlier Windows operating system Computer stops respondingProgram stops responding Program crashes repeatedlyOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsNormally, reinstall an additional Remove the card, reinstall it seeIf the problem still exists, install a Modules installed, removeDetermine if a conflict exists by If there is an error message on yourScreen identifying a problem with a Installed on your computerOption Function Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main MenuTab Function What Is a Driver?Drivers Windows XP Reinstalling DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Creating a Restore PointUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Troubleshooting Tools Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsRemoving and Installing Parts Front View Front and Back View of the ComputerCD/DVD drive eject Blinking green The computer is in a power-saving stateBlinking or solid amber See Power Problems on Diagnostic lightsExpress cards See the safety instructions in the ProductBack View Reliable operation Connector Line-in connectorLink integrity light AttachedRemoving the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer PCI Express Sata connector Processor connector CPUPassword jumper PowerDDR2 Memory Overview MemoryInstalling Memory Addressing Memory With 4-GB ConfigurationsNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsX16 card slot Installing a PCI Express CardPCI Express Cards X16 card X1 card PCI ExpressRetention arm tab Edge connector Securing slot Card connector Securing tabSeated Card not fully seated Card fully BracketRemoving a PCI Express Card Retention arm PCI Express card Edge connector Card connectorCD/DVD drive Hard drive DrivesSerial ATA Connector Interface cable Interface connector Connecting Drive CablesDrive Interface Connectors Power Cable ConnectorRemoving a Hard Drive Connecting and Disconnecting Drive CablesHard Drive Tabs Hard drive Power cableTabs Drive Drive bracket Installing a Hard DriveRemoving a CD/DVD Drive CD/DVD DriveCD/DVD drive Drive release latch Data cable Removing and Installing PartsUnpack the drive and prepare it for installation Installing a CD/DVD DriveMedia Card Reader Data cable Removing a Media Card ReaderDrive Drive bracket Screws Removing and Installing Parts Installing a Media Card ReaderData cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive OptionalFloppy drive Drive release latch Drive Drive bracket Screws Installing a Floppy DriveData cable edge connector Cable release tab Screws Modem cable Pull tab Removing and Installing PartsModem Replacing the ModemReplacing the External Modem Connector Screw BatteryBattery positive side Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins Reader Video Hole D-SUB connectorProcessor power ComputersFixed-voltage power supply 110 V at 50/60 Hz Controls and Lights Power control Push button Power lightProblems on An explanation of the diagnostic light codesOverview System SetupSystem Setup Screens Entering System SetupNormal or Combo mode System Setup Options100 Monday through Friday 101102 Boot SequenceOption Settings Changing Boot Sequence for the Current Boot103 Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots 104 Clearing Cmos Settings105 Cleaning Your ComputerComputer, Keyboard, and Monitor Mouse106 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only CDs and DVDs107 FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Class a Class B108 Contacting DellFCC Identification Information Aruba 109Antigua and Barbuda Argentina Buenos Aires110 Chile Santiago 111Cayman Islands Costa Rica 112Colombia 113 114 115 Italy Milan Website support.euro.dell.com 116India Ireland Cherrywood Website support.euro.dell.comKorea Seoul 117Malaysia Penang 118Luxembourg Website support.euro.dell.com Macao119 120 121 Thailand 122Switzerland Geneva Website support.euro.dell.com TaiwanUruguay 123Turks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela 124Business Virgin IslandsIndex 125Connection, setting up Error messagesProblems 127 Compatibility, 33 restore to previous operatingUSB
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