Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
February T8243
Contents
Solving Problems
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Addressing Memory With 4-GB Configurations
Replacing the External Modem Connector
Connecting and Disconnecting Drive Cables
102
103
108
105
106
Contents
Finding Information
What Are You Looking For? Find it Here Warranty information
Finding Information
When you use
Use the Service Tag to
Order status, warranty, and repair information
Updates
Follow the instructions on the screen
Click the topic that describes your problem
Click the arrow icon
Finding Information
Printer Cable
Setting Up a Printer
Setting Up and Using Your Computer
USB connector on computer USB printer cable
Using a Media Card Reader Optional
Connecting a USB Printer
Connecting a TV Optional
Changing the Display Settings
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network adapter connector on computer
Network Setup Wizard
Connecting to the Internet
Setting Up Your Internet Connection
Click Checklist for creating a network
If you have a CD, click Use the CD I got from an ISP
Playing a CD or DVD
Click Connect to the Internet
Setting Up and Using Your Computer
CD player includes the following basic buttons
Adjusting the Picture
Adjusting the Volume
How to Copy a CD or DVD
Copying CDs and DVDs
Helpful Tips
Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW
RecordNow
Click Exact Copy
Standby Mode
Power Management
Power Schemes Tab
Hibernate Mode
Power Options Properties
Hibernate Tab
Hyper-Threading
Advanced Tab
Click Hardware and click Device Manager
Battery Problems
Troubleshooting Tips
Drive Problems
Solving Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Ieee 1394 Device Problems
Media Card Reader Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Program stops responding
Computer stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Light Pattern Problem Description Suggested Resolution
Diagnostic Lights
If the problem still exists, install a
Remove the card, reinstall it see
Modules installed, remove
Normally, reinstall an additional
Screen identifying a problem with a
If there is an error message on your
Installed on your computer
Determine if a conflict exists by
When to Use the Dell Diagnostics
Dell Diagnostics
Dell Diagnostics Main Menu
Option Function
Tab Function
What Is a Driver?
Drivers
Using Windows XP Device Driver Rollback
Reinstalling Drivers
Manually Reinstalling Drivers
Windows XP
Restoring Your Operating System
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
Restoring the Computer to an Earlier Operating State
Creating a Restore Point
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Enabling System Restore
Troubleshooting Tools
Before You Begin
Removing and Installing Parts
Recommended Tools
Turning Off Your Computer
Removing and Installing Parts
Front View
Front and Back View of the Computer
Blinking or solid amber See Power Problems on
Blinking green The computer is in a power-saving state
Diagnostic lights
CD/DVD drive eject
Express cards
See the safety instructions in the Product
Back View
Link integrity light
Connector Line-in connector
Attached
Reliable operation
Removing the Computer Cover
Security cable slot Cover release latch Computer cover
Inside View of Your Computer
Password jumper
Processor connector CPU
Power
PCI Express Sata connector
DDR2 Memory Overview
Memory
Installing Memory
Addressing Memory With 4-GB Configurations
Notch Memory module Cutouts Crossbar
Securing clips Connector
Removing Memory
Cards
PCI Express Cards
Installing a PCI Express Card
X16 card X1 card PCI Express
X16 card slot
Retention arm tab
Edge connector Securing slot Card connector Securing tab
Seated
Card not fully seated Card fully Bracket
Removing a PCI Express Card
Retention arm PCI Express card Edge connector Card connector
CD/DVD drive Hard drive
Drives
Drive Interface Connectors
Connecting Drive Cables
Power Cable Connector
Serial ATA Connector Interface cable Interface connector
Removing a Hard Drive
Connecting and Disconnecting Drive Cables
Hard Drive
Tabs Hard drive
Power cable
Tabs Drive Drive bracket
Installing a Hard Drive
Removing a CD/DVD Drive
CD/DVD Drive
CD/DVD drive Drive release latch
Data cable Removing and Installing Parts
Unpack the drive and prepare it for installation
Installing a CD/DVD Drive
Media Card Reader
Data cable
Removing a Media Card Reader
Drive Drive bracket Screws Removing and Installing Parts
Installing a Media Card Reader
Data cable Removing and Installing Parts
Removing a Floppy Drive
Floppy Drive Optional
Floppy drive Drive release latch
Drive Drive bracket Screws
Installing a Floppy Drive
Data cable edge connector Cable release tab
Modem
Pull tab Removing and Installing Parts
Replacing the Modem
Screws Modem cable
Replacing the External Modem Connector
Screw
Battery
Battery positive side
Replacing the Battery
Replacing the Computer Cover
Removing and Installing Parts
Specifications
One PCI Express lane Connector Connector size Pins
Processor power
Video Hole D-SUB connector
Computers
Reader
Problems on
Controls and Lights Power control Push button Power light
An explanation of the diagnostic light codes
Fixed-voltage power supply 110 V at 50/60 Hz
Overview
System Setup
System Setup Screens
Entering System Setup
Normal or Combo mode
System Setup Options
100
Monday through Friday
101
Option Settings
Boot Sequence
Changing Boot Sequence for the Current Boot
102
103
Clearing Forgotten Passwords
Changing Boot Sequence for Future Boots
104
Clearing Cmos Settings
Computer, Keyboard, and Monitor
Cleaning Your Computer
Mouse
105
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
CDs and DVDs
106
Definition of Third-Party Software and Peripherals
FCC Notices U.S. Only
Class a Class B
107
108
Contacting Dell
FCC Identification Information
Antigua and Barbuda
109
Argentina Buenos Aires
Aruba
110
Chile Santiago
111
Cayman Islands
Costa Rica
112
Colombia
113
114
115
India
116
Ireland Cherrywood Website support.euro.dell.com
Italy Milan Website support.euro.dell.com
Korea Seoul
117
Luxembourg Website support.euro.dell.com
118
Macao
Malaysia Penang
119
120
121
Switzerland Geneva Website support.euro.dell.com
122
Taiwan
Thailand
Turks and Caicos Islands
123
Bracknell Website support.euro.dell.com
Uruguay
Business
124
Virgin Islands
Venezuela
Index
125
Connection, setting up
Error messages
Problems
127
Compatibility, 33 restore to previous operating
USB