Dell T8243, DHP manual 120

Page 120

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Norway (Lysaker)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail Support (portable computers):

 

Country Code: 47

nor_nbk_support@dell.com

 

 

E-mail Support (desktop computers):

 

 

nor_support@dell.com

 

 

E-mail Support (servers):

 

 

nordic_server_support@dell.com

 

 

Technical Support

671 16882

 

Relational Customer Care

671 17514

 

Home/Small Business Customer Care

23162298

 

Switchboard

671 16800

 

Fax Switchboard

671 16865

 

 

 

Panama

General Support

001-800-507-0962

 

 

 

Peru

General Support

0800-50-669

 

 

 

Poland (Warsaw)

Website: support.euro.dell.com

 

International Access Code: 011

E-mail: pl_support_tech@dell.com

 

Country Code: 48

Customer Service Phone

57 95 700

City Code: 22

Customer Care

57 95 999

 

Sales

57 95 999

 

Customer Service Fax

57 95 806

 

Reception Desk Fax

57 95 998

 

Switchboard

57 95 999

 

 

 

Portugal

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/pt/en/emaildell/

 

Country Code: 351

Technical Support

707200149

 

Customer Care

800 300 413

 

Sales

800 300 410 or 800 300 411 or

 

 

800 300 412 or 21 422 07 10

 

Fax

21 424 01 12

 

 

 

Puerto Rico

General Support

1-800-805-7545

 

 

 

St. Kitts and Nevis

General Support

toll-free: 1-877-441-4731

 

 

 

120

Appendix

Image 120
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m February T8243 Contents Solving Problems Using Microsoft Windows XP System Restore Addressing Memory With 4-GB ConfigurationsResolving Software and Hardware Incompatibilities Connecting and Disconnecting Drive Cables Replacing the External Modem Connector102 103105 106108 Contents What Are You Looking For? Find it Here Warranty information Finding InformationFinding Information Use the Service Tag to When you useOrder status, warranty, and repair information UpdatesClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Using a Media Card Reader Optional Connecting a USB PrinterUSB connector on computer USB printer cable Connecting a TV Optional Setting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network adapter connector on computerConnecting to the Internet Network Setup WizardSetting Up Your Internet Connection Click Checklist for creating a networkPlaying a CD or DVD Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Setting Up and Using Your Computer CD player includes the following basic buttons Adjusting the Volume Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsUsing Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW Helpful TipsRecordNow Click Exact CopyPower Management Standby ModeHibernate Mode Power Options PropertiesPower Schemes Tab Hyper-Threading Advanced TabHibernate Tab Click Hardware and click Device Manager Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Ieee 1394 Device ProblemsKeyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops responding Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aModules installed, remove Normally, reinstall an additionalIf there is an error message on your Screen identifying a problem with aInstalled on your computer Determine if a conflict exists byDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionWhat Is a Driver? DriversTab Function Reinstalling Drivers Using Windows XP Device Driver RollbackManually Reinstalling Drivers Windows XPUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Enabling System RestoreUsing Dell PC Restore by Symantec Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerRemoving and Installing Parts Front and Back View of the Computer Front ViewBlinking green The computer is in a power-saving state Blinking or solid amber See Power Problems onDiagnostic lights CD/DVD drive ejectSee the safety instructions in the Product Back ViewExpress cards Connector Line-in connector Link integrity lightAttached Reliable operationRemoving the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Processor connector CPU Password jumperPower PCI Express Sata connectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryInstalling a PCI Express Card PCI Express CardsX16 card X1 card PCI Express X16 card slotEdge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardDrives CD/DVD drive Hard driveConnecting Drive Cables Drive Interface ConnectorsPower Cable Connector Serial ATA Connector Interface cable Interface connectorConnecting and Disconnecting Drive Cables Hard DriveRemoving a Hard Drive Power cable Tabs Hard driveInstalling a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveData cable Removing and Installing Parts CD/DVD drive Drive release latchInstalling a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Removing a Media Card Reader Data cableInstalling a Media Card Reader Drive Drive bracket Screws Removing and Installing PartsData cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveFloppy drive Drive release latch Installing a Floppy Drive Drive Drive bracket ScrewsData cable edge connector Cable release tab Pull tab Removing and Installing Parts ModemReplacing the Modem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins Video Hole D-SUB connector Processor powerComputers ReaderControls and Lights Power control Push button Power light Problems onAn explanation of the diagnostic light codes Fixed-voltage power supply 110 V at 50/60 HzSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options Normal or Combo mode100 101 Monday through FridayBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot 102Clearing Forgotten Passwords Changing Boot Sequence for Future Boots103 Clearing Cmos Settings 104Cleaning Your Computer Computer, Keyboard, and MonitorMouse 105Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 106FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 107Contacting Dell FCC Identification Information108 109 Antigua and BarbudaArgentina Buenos Aires Aruba110 111 Cayman IslandsChile Santiago 112 ColombiaCosta Rica 113 114 115 116 IndiaIreland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com117 Korea Seoul118 Luxembourg Website support.euro.dell.comMacao Malaysia Penang119 120 121 122 Switzerland Geneva Website support.euro.dell.comTaiwan Thailand123 Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay124 BusinessVirgin Islands Venezuela125 IndexError messages ProblemsConnection, setting up Compatibility, 33 restore to previous operating 127USB
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