NETGEAR WAG102NA manual Chapter Troubleshooting, No lights are lit on the wireless access point

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Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your ProSafe 802.11a/g Dual Band Wireless Access Point WAG102. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

Is the WAG102 on?

Go to “Installing the WAG102 Wireless Access Point” on page 2-4

Have I connected the wireless access point correctly?

Go to “Installing the WAG102 Wireless Access Point” on page 2-4.

I cannot remember the wireless access point’s configuration password. Go to “Changing the Administrator Password” on page 3-12.

Note: For up-to-date WAG102 installation details and troubleshooting guidance visit http://kbserver.netgear.com/products/WG302.asp.

If you have trouble setting up your WAG102, check the tips below.

No lights are lit on the wireless access point.

It takes a few seconds for the power indicator to light up. Wait a minute and check the power light status on the access point.

If the access point has no power.

Make sure the power cord is connected to the access point.

Make sure the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet.

Make sure you are using the correct NETGEAR power adapter supplied with your access point.

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v2.0, September 2006

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Contents NETGEAR, Inc Statement of Conditions Placement and Range GuidelinesTechnical Support TrademarksFCC Requirements for Operation in the United States FCC StatementIndustry Canada Compliance Statement Europe EU Declaration of Conformity V2.0, September 36,40,44,48 Antenna Statement for the European CommunityEuropean Spectrum Usage Rules Effective April 11 Channels 1 toBestätigung des Herstellers/Importeurs Certificate of the Manufacturer/ImporterProduct and Publication Details Contents Chapter Management Appendix a Default Settings and Technical Specifications Xii Conventions, Formats and Scope About This ManualHow to Use This Manual How to Print this Manual Xvi Chapter Introduction Supported Standards and Conventions Key Features and StandardsKey Features Autosensing Ethernet Connections with Auto Uplink 802.11a/g Standards-based Wireless NetworkingSystem Requirements Compatible and Related Netgear ProductsWhat’s In the Box? Front Panel LED Indicators Hardware DescriptionFront Panel LED Description LINK/ACT LAN Rear PanelV2.0, September V2.0, September Chapter Basic Installation and Configuration Wireless Equipment Placement and Range Guidelines LUHOHVVDWD 6HFXULW\2SWLRQV Understanding WAG102 Wireless Security OptionsSetting up the WAG102 Wireless Access Point Installing the WAG102 Wireless Access PointConfiguring LAN and Wireless Access V2.0, September V2.0, September V2.0, September V2.0, September Verifying Wireless Connectivity Deploying the WAG102 Wireless Access PointLogging In Using the Default IP Address Setting Basic IP Options V2.0, September Configuring 802.11a Wireless Settings Wireless SettingsV2.0, September Configuring 802.11b/g Wireless Settings Setting Up and Testing Basic Wireless Connectivity V2.0, September Understanding Security Profiles Typea Description Network Authentication TypesType a Description Data Encryption SettingsV2.0, September 802.11a Configuration Ssid and WEP/WPA Settings Setup Form802.11b/g Configuration Configuring the Radius Server Settings V2.0, September Setting up a Security Profile V2.0, September Configuring WEP V2.0, September Configuring WPA with Radius Configuring WPA2 with Radius Click Apply to save your Radius settings Configuring WPA and WPA2 with RadiusConfiguring WPA-PSK Configuring WPA2-PSK Enter the WPA Passphrase Network Key Configuring WPA-PSK and WPA2-PSKRestricting Wireless Access by MAC Address V2.0, September Remote Management Chapter ManagementUsing Syslog and Activity Log Information General Information Fields Viewing General Summary InformationField Description V2.0, September Viewing Network Traffic Statistics Statistics Fields Viewing Available Wireless Station ListUpgrading the Wireless Access Point Software V2.0, September Saving and Retrieving the Configuration Configuration File ManagementRestoring the WAG102 to the Factory Default Settings Changing the Administrator Password Hotspot Settings Chapter Advanced ConfigurationConfiguring Advanced Wireless Settings Enabling Wireless Bridging and Repeating V2.0, September Configuring a WAG102 as a Point-to-Point Bridge Configuring a Point-to Configuring the WAG102 as a Wireless Repeater Verify the following parameters for all access points Click Apply to save your settings V2.0, September No lights are lit on the wireless access point Chapter TroubleshootingLAN light is not lit Wireless LAN activity light does not light upWhen I enter a URL or IP address I get a timeout error Cannot connect to the WAG102 to configure itUsing the Reset Button to Restore Factory Default Settings Appendix a Default Settings and Technical Specifications Factory Default SettingsTable A-1. Access Point Default Configuration Settings GMT Table A-2. WAG102 Technical Specifications Technical SpecificationsV2.0, September Document Link Appendix B Related DocumentsV2.0, September Numerics IndexIndex-2 Index-3 Index-4 Index-5 Index-6
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