NETGEAR WG602V4 manual Chapter Troubleshooting, No lights are lit on the access point

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Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your NETGEAR WG602v4 54 Mbps Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the WG602v4 on?

•Have I connected the wireless access point correctly? Go to “Basic Setup and Installation” on page 2-2.

•I cannot remember the wireless access point’s configuration password. Go to “Changing the Administrator Password” on page 3-6.

Note: For up-to-date WG602v4 installation details and troubleshooting guidance visit http://kbserver.netgear.com/products/WG602v4.asp.

Troubleshooting

If you have trouble setting up your WG602v4, check the tips below.

No lights are lit on the access point.

The access point has no power.

•Make sure the power cord is connected to the access point and plugged in to a working power outlet or power strip.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point.

The Ethernet LAN light is not lit.

There is a hardware connection problem.

5-1

v1.0, June 2007

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Contents NETGEAR, Inc Technical Support Placement and Range GuidelinesFCC Requirements for Operation in the United States FCC StatementIndustry Canada Compliance Statement Bestätigung des Herstellers/Importeurs Certificate of the Manufacturer/Importer Contents Chapter Management Appendix B Related Documents Index Page Audience, Scope, Conventions, and Formats About This ManualHow to Print this Manual How to Use This ManualRevision History Page Support for Standards About the Netgear WG602v4 54 Mbps Wireless Access PointChapter Introduction Access Point Mode Key FeaturesWireless Multimedia WMM Support 802.11b/g Standards-based Wireless NetworkingAutosensing Ethernet Connections with Auto Uplink Compatible and Related Netgear ProductsHardware Description What’s In the Box?Front Panel LED Description WG602v4 Wireless Access Point Front PanelWG602v4 Wireless Access Point Rear Panel Placement and Range Guidelines Chapter Installation and ConfigurationSystem Requirements Basic Setup and InstallationSelecting Basic IP Settings Options Installing the WG602v4V1.0, June V1.0, June V1.0, June V1.0, June Deploying the Wireless AP Verifying Wireless ConnectivityLogging Into the WG602v4 IP Address LoginNetBIOS Name Login NETGEAR123456 Range Up to 300 Foot Radius Wireless Security OptionsConfiguring Wireless Security WEP Security Encryption Key If WPA-PSK or WPA2-PSK Authentication is Used Wireless Settings Information FormConfiguring WEP Wireless Security Configuring WPA-PSK Wireless Security Configuring WPA-PSK/WPA2-PSK Wireless Security Configuring WPA2-PSK Wireless SecurityRestricting Wireless Access by MAC Address V1.0, June V1.0, June V1.0, June Viewing General Information Chapter ManagementGeneral Information Fields Viewing a List of Attached DevicesTo view the Station List Upgrading the Wireless Access Point SoftwareRebooting and Resetting Factory Defaults Restoring Factory Default Settings Rebooting the Wireless APChanging the Administrator Password Configuring a WG602v4 as a Point-to-Point Bridge Chapter Advanced ConfigurationConfiguring Access Point Modes Advanced Configuration Segment AP1 AP2Configuring Wireless Multi-Point Bridging V1.0, June AP2 AP3 Configuring Repeater with Wireless Client Association Click Apply to save your changes Wireless PC Associated with AP1 Check the Client Mode radio box Client Mode ConfigurationV1.0, June V1.0, June Field Description Site Survey FieldsWG602v4 AP Mode WG602v4 inInternet Client Mode Advanced Wireless SettingsMake any changes and click Apply to save your settings V1.0, June Troubleshooting Chapter TroubleshootingNo lights are lit on the access point Ethernet LAN light is not litCannot configure the wireless access point from a browser Wireless LAN activity light is not litWhen I enter a URL or IP address I get a timeout error Using the Reset Button to Restore Factory Default SettingsV1.0, June Table A-1. Access Point Default Configuration Settings Default Configuration SettingsTable A-2. Technical Specifications Technical SpecificationsVcci V1.0, June Document Link Appendix B Related DocumentsV1.0, June Numerics IndexIndex-2 Index-3 Index-4

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