NETGEAR JNR1010 manual Wireless Connectivity, Restore the Factory Settings and Password

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N150 4-Port Wireless Router JNR1010

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem, as follows:

•Does the wireless device or computer that you are using find your wireless network?

If not, check the WiFi LED on the front of the router. It should be lit. If it is not, you can press the WiFi On/Off button on the side of the router to turn the router’s wireless radio back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?

•If you want to view the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router, and select Wireless see (Basic Wireless Settings on page 25).

Note: Be sure to click Apply if you make changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these conditions:

•Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet (1.8 meters) away, and see whether the signal strength improves.

•Is your wireless signal blocked by objects between the router and your computer?

Restore the Factory Settings and Password

This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways:

•Use the Erase function of the router (see Erase on page 60).

•Use the Reset button on the back of the router. See Factory Settings on page 94. If you restore the factory settings and the router fails to restart, or the green Power/Test LED continues to blink, the unit might be defective. If the error persists, you might have a hardware problem and should contact technical support at http://www.netgear.com/support.

Troubleshooting

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Contents N150 4-Port Wireless Router JNR1010 Trademarks Technical SupportStatement of Conditions Contents Security Appendix B Notification of Compliance Index Getting to know your router Hardware SetupPosition Your Router Unpack Your RouterFront Panel Hardware FeaturesLED Side PanelLabel Back PanelGetting Started with Netgear genie Connecting to the routerGather ISP Information Router Setup PreparationWireless Devices and Security Settings Use Standard TCP/IP Properties for DhcpNetgear genie Setup Types of Logins To use Netgear genie to set up your router  To troubleshoot Internet access problems Use Netgear genie After InstallationRouter Dashboard Basic Home Screen Upgrade Router Firmware To use WPS to join the wireless network Join Your Wireless NetworkWPS Method Manual Method Netgear genie App and Mobile genie App To connect manually N150 4-Port Wireless Router JNR1010 Your Internet connection and network Genie Basic SettingsInternet Setup Does Your ISP Require a Login? Answer either yes or no Internet Setup Screen FieldsAttached Devices Parental Controls  To set up Live Parental ControlsN150 4-Port Wireless Router JNR1010 Click the Take me to the status screen button Basic Wireless Settings To view or change basic wireless settings Wireless Settings Screen Fields To change WPA Security Option and Passphrase ModeGuest Networks  To set up a guest networkFastLane Guest Network Wireless Security Options To set up the FastLane feature Genie Advanced Home Specifying custom settings To use the setup wizard again Setup WizardSelect Setup Wizard  To use the WPS Wizard Select Advanced WPS Wizard WPS WizardWAN Setup Setup MenuDefault DMZ Server Change the MTU Size  To set up a default DMZ server To change the MTU size Select Advanced Setup WAN Setup LAN SetupLAN IP address  To change the LAN settings LAN Setup Screen SettingsLAN TCP/IP Setup Use the Router as a Dhcp Server  To reserve an IP address Address ReservationEnable WMM QoS for Wireless Multimedia Applications Quality of Service QoS Setup To create a QoS policy for applications and online games Set Up QoS for Applications and Online GamingClick the Add Priority Rule button Set up QoS for a Router LAN PortClick Add Priority Rule Set up QoS for a MAC Address To edit or delete a QoS policy Edit or Delete an Existing QoS PolicySecurity Keeping unwanted content out of your network To delete a keyword or domain Keyword Blocking of Http Traffic To specify a trusted computer  To block services Block Services Port FilteringUser Defined  To schedule blocking Schedule BlockingSecurity Event Email Notifications  To set up email notificationsManaging your network Administration To check for new firmware and update your router Upgrade the Router FirmwareRouter Status View Router StatusInternet Port N150 4-Port Wireless Router JNR1010 Wireless AP  To view web access logs View Logs of Web Access or Attempted Web Access To restore configuration settings that you backed up Manage the Configuration FileBack Up Settings Restore Configuration SettingsErase Set PasswordAdvanced Settings  To configure advanced wireless settings Advanced Wireless SettingsRestrict Wireless Access by MAC Address Select the Turn Access Control On check box Wireless Repeating Function WDSRepeater access point Base station access point Wireless Repeating Function  To set up the base station Set Up the Base Station To configure the router as a repeater unit Set Up a Repeater UnitPort Forwarding and Triggering Destination port number Remote Computer Access BasicsPort Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering  To set up port forwarding Set Up Port Forwarding to Local ServersAdd a Custom Service  To edit or delete a port forwarding entry Set Up Port TriggeringClick Edit Service or Delete Service Edit or Delete a Port Forwarding EntryUniversal Plug and Play on Dynamic DNS Select the Use a Dynamic DNS Service check box  To set up Dynamic DNSStatic Routes  To set up a static routeRemote Management Universal Plug and Play  To enable Universal Plug and Play Traffic Meter Troubleshooting Sequence to Restart Your Network Wireless SettingsNetwork Settings Quick TipsPower LED Is Off or Blinking Troubleshooting with the LEDsInternet or Ethernet Port LEDs Are Off Cannot Log In to the Router Wireless LED Is OffYour Router Cannot Obtain an IP Address from the ISP Cannot Access the InternetSelect Administration Router Status Click Connection Status Troubleshooting PPPoE To troubleshoot a PPPoE connection Changes Not Saved Troubleshooting Internet BrowsingRestore the Factory Settings and Password Wireless ConnectivityWireless Signal Strength Test the LAN Path to Your Router Troubleshoot Your Network Using the Ping Utility To ping the router from a Windows computer  To test the path from a Windows computer Test the Path from Your Computer to a Remote DeviceSupplemental Information Factory SettingsWPA2-PSK AES Technical SpecificationsSupplemental Information Notification of Compliance Netgear Wireless Routers, Gateways, APsNotification of Compliance Interference Reduction Table 100 Index101 102 103