NETGEAR JNR1010 Use Netgear genie After Installation,  To troubleshoot Internet access problems

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N150 4-Port Wireless Router JNR1010

Browse to http://www.routerlogin.net.

If the computer is set to a static or fixed IP address (this situation is uncommon), change it to obtain an IP address automatically from the router.

To troubleshoot Internet access problems:

If the router does not connect to the Internet, follow these troubleshooting steps:

1.Review your settings to be sure that you have selected the correct options and typed everything correctly.

2.Contact your ISP to verify that you have the correct configuration information.

3.Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Use NETGEAR genie After Installation

When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.

1.Launch your browser from a computer or wireless device that is connected to the router.

2.Type http://www.routerlogin.net or http://www.routerlogin.com. The login window displays:

admin

********

3.Enter admin for the router user name and password for the router password, both in lowercase letters.

Note: The router user name and password are different from the user name and password for logging in to your Internet connection. For more information, see Types of Logins on page 13.

Getting Started with NETGEAR genie

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Contents N150 4-Port Wireless Router JNR1010 Statement of Conditions Technical SupportTrademarks Contents Security Appendix B Notification of Compliance Index Hardware Setup Getting to know your routerUnpack Your Router Position Your RouterHardware Features Front PanelSide Panel LEDBack Panel LabelConnecting to the router Getting Started with Netgear genieUse Standard TCP/IP Properties for Dhcp Router Setup PreparationWireless Devices and Security Settings Gather ISP Information To use Netgear genie to set up your router Types of LoginsNetgear genie Setup Use Netgear genie After Installation  To troubleshoot Internet access problemsUpgrade Router Firmware Router Dashboard Basic Home ScreenWPS Method Join Your Wireless Network To use WPS to join the wireless network  To connect manually Netgear genie App and Mobile genie AppManual Method N150 4-Port Wireless Router JNR1010 Genie Basic Settings Your Internet connection and networkInternet Setup Internet Setup Screen Fields Does Your ISP Require a Login? Answer either yes or noAttached Devices  To set up Live Parental Controls Parental ControlsN150 4-Port Wireless Router JNR1010 Basic Wireless Settings Click the Take me to the status screen buttonWireless Settings Screen Fields  To view or change basic wireless settingsMode  To change WPA Security Option and Passphrase To set up a guest network Guest NetworksGuest Network Wireless Security Options FastLane To set up the FastLane feature Specifying custom settings Genie Advanced HomeSelect Setup Wizard Setup Wizard To use the setup wizard again WPS Wizard  To use the WPS Wizard Select Advanced WPS WizardSetup Menu WAN SetupDefault DMZ Server  To set up a default DMZ server Change the MTU SizeLAN IP address LAN Setup To change the MTU size Select Advanced Setup WAN Setup LAN TCP/IP Setup LAN Setup Screen Settings To change the LAN settings Use the Router as a Dhcp Server Address Reservation  To reserve an IP addressQuality of Service QoS Setup Enable WMM QoS for Wireless Multimedia ApplicationsSet Up QoS for Applications and Online Gaming  To create a QoS policy for applications and online gamesSet up QoS for a Router LAN Port Click the Add Priority Rule buttonSet up QoS for a MAC Address Click Add Priority RuleEdit or Delete an Existing QoS Policy  To edit or delete a QoS policyKeeping unwanted content out of your network Security To specify a trusted computer Keyword Blocking of Http Traffic To delete a keyword or domain Block Services Port Filtering  To block servicesUser Defined Schedule Blocking  To schedule blocking To set up email notifications Security Event Email NotificationsAdministration Managing your networkUpgrade the Router Firmware  To check for new firmware and update your routerView Router Status Router StatusInternet Port N150 4-Port Wireless Router JNR1010 Wireless AP View Logs of Web Access or Attempted Web Access  To view web access logsRestore Configuration Settings Manage the Configuration FileBack Up Settings  To restore configuration settings that you backed upSet Password EraseAdvanced Settings Advanced Wireless Settings  To configure advanced wireless settingsRestrict Wireless Access by MAC Address Wireless Repeating Function WDS Select the Turn Access Control On check boxRepeater access point Base station access point Wireless Repeating Function Set Up the Base Station  To set up the base stationPort Forwarding and Triggering Set Up a Repeater Unit To configure the router as a repeater unit Remote Computer Access Basics Destination port numberPort Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers  To set up port forwardingAdd a Custom Service Edit or Delete a Port Forwarding Entry Set Up Port TriggeringClick Edit Service or Delete Service  To edit or delete a port forwarding entryUniversal Plug and Play on Dynamic DNS  To set up Dynamic DNS Select the Use a Dynamic DNS Service check box To set up a static route Static RoutesRemote Management Universal Plug and Play  To enable Universal Plug and Play Traffic Meter Troubleshooting Quick Tips Wireless SettingsNetwork Settings Sequence to Restart Your NetworkInternet or Ethernet Port LEDs Are Off Troubleshooting with the LEDsPower LED Is Off or Blinking Wireless LED Is Off Cannot Log In to the RouterCannot Access the Internet Your Router Cannot Obtain an IP Address from the ISP To troubleshoot a PPPoE connection Troubleshooting PPPoESelect Administration Router Status Click Connection Status Troubleshooting Internet Browsing Changes Not SavedWireless Signal Strength Wireless ConnectivityRestore the Factory Settings and Password  To ping the router from a Windows computer Troubleshoot Your Network Using the Ping UtilityTest the LAN Path to Your Router Test the Path from Your Computer to a Remote Device  To test the path from a Windows computerFactory Settings Supplemental InformationTechnical Specifications WPA2-PSK AESSupplemental Information Netgear Wireless Routers, Gateways, APs Notification of ComplianceNotification of Compliance Interference Reduction Table Index 100101 102 103