Epson GT-5500 Operating problems, Operate light does not come on, Ready light does not come on

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Operating problems

The problems you may have while using the scanner often involve the operation of your software and computer. Operation problems usually occur because of:

❑Incorrect setup of the interface (see Chapter 1).

❑Inappropriate selection of the scanner functions (see your software manual).

❑Incorrect setup of your computer or software (see Chapter 1 in this guide or the software manual).

❑Incorrect operation of your software (see your software manual).

Also see the documentation that came with your computer and printer for possible solutions.

The OPERATE light does not come on.

Press the OPERATE button to turn on the scanner.

Make sure the power cable is correctly plugged into the scanner and the power outlet.

The READY light does not come on.

Make sure the scanner is correctly connected to the computer and that the computer is turned on.

The scanner does not start scanning.

Make sure that the READY light is on.

Maintenance and Troubleshooting 3-5

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Contents Page Scanner Parts GT-5500 Declaration of Conformity Contents Appendix a Technical Specifications Glossary Index Page Introduction FeaturesOptions Scsi System Cable 25-pin to 50-pin B860081 Important Safety InstructionsScsi Peripheral Cable 50-pin to 50-pin B860091 Introduction For United Kingdom Users Safety informationSetting Up the Scanner Choosing a Place for the Scanner Removing the Transportation Screw Plugging In the Scanner Initialization Understanding Scsi connections Connecting the Scanner to Your ComputerDaisy Chain Scsi Cables Setting the Scsi ID numberPage Do not use an external terminator CCaution Connecting the scannerPower-on sequence For Windows 95 users Power-off sequenceUsing Your Scanner Lights and Buttons Lights Before scanning a document Placing a Document on the ScannerCorner of the document Do not place heavy objects on top of the scanner Removing the Cover for Thick or Large DocumentsRAM and hard disk size Sizing Up Your SystemVideo cards Accelerator boardsMonitors File compression softwareMaintenance and Troubleshooting Cleaning the scanner MaintenanceReplacing the fluorescent lamps Transporting the ScannerError indicators Problems and SolutionsOperate light does not come on Operating problemsReady light does not come on Scanner does not start scanningScanner software does not work properly Entire image is distorted or blurred Quality problemsPart of the image is distorted or blurred Edges of the document are not scannedImage is too dark Image is faint or out of focusStraight lines in the image are jagged Image does not look the same as the originalLine of dots is always missing in the scanned image Your image cannot be printed or the printout is garbled Printed image is larger or smaller than the original sizeTechnical Specifications Scanning 2Technical SpecificationsElectrical Environmental Safety ApprovalsScsi Interface Initialization Methods Contacting Customer Support Contacting Customer SupportEnquiry Desk For United Kingdom and the Republic of Ireland UsersCustomer Support Epson Faxback For Australian UsersFor Hong Kong Users For Singapore UsersElectronic bulletin board system For Philippines UsersAdditive primary colors GlossaryESC/I Scsi Threshold Index IN-1 IndexIN-2 Index Index IN-3 IN-4 Index Epson Overseas Marketing Locations Epson AMERICA, INC