Metrologic Instruments MS9500 manual Troubleshooting Guide, Symptoms Possible Causes Solution

Page 30

Troubleshooting Guide (continued)

Symptoms

Possible Causes

Solution

The unit powers

Beeper disabled. No tone

 

up, but does not

Enable beeper. Select tone

selected

scan/or beep

 

 

 

 

 

 

 

 

 

 

 

UPC/EAN, Code 39, interleaved 2 of

The unit powers

Scanning a particular

5, Code 93, Code 128 and Codabar

up, but does not

symbology that is not

are enabled by default. Verify that

scan and/or beep

enabled

the type of bar code being read has

 

 

been selected

 

 

 

 

 

 

 

The scanner has been

 

 

programmed for a

Verify that the bar code that is being

The unit powers

character length lock, or a

scanned falls into the criteria

up, but does not

minimum length and bar

(Typical of Non-UPC/EAN codes)

scan and/or beep

code being scanned does

The scanner defaults to a minimum

 

not satisfy the

of 3 character bar code

 

programmed criteria

 

 

 

 

 

 

 

The unit scans a

The scanner is configured

If the scanner is setup to support

bar code, but locks

ACK/NAK, RTS/CTS, XON/XOFF

to support some form of

up after the first

or D/E, verify that the host cable and

host handshaking but is

scan red LED

host are supporting the handshaking

not receiving the signal

stays on

properly

 

 

 

 

 

 

 

The unit scans, but

The scanner’s data format

Verify that the scanner’s data format

the data

matches that required by the host.

does not match the host

transmitted to the

Most sure that the scanner is

system requirements

host is incorrect

connected to the proper host port

 

 

 

 

25

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Contents Page Locations USA Corporate Headquarters EuropeIii Table of Contents Appendix C Appendix aAppendix B Appendix DIntroduction Voyager Voyager CodeGate InterfaceScanner and Accessories ∙ Installation and User’s Guide MlpnVoyager MS9540 CodeGate Single-Line Laser Scanner Quick Start Installing the Scanner to the Host System Disconnecting PowerLink Cables from the Scanner How to Use CodeGate MS9540 Only Two Modes of OperationAssembling the Stand Kit #46-46055 ContainsStand Option 1 Self-supported Stand Option 2 Hard-mounted to countertop Scanner Parts One Beep Audible IndicatorsThree Beeps On Power Up Razzberry ToneThis is a failure indicator. Refer to Failure Modes on Visual Indicators Alternating Flashing of Green and Red Steady Red, Green offFailure Modes Flashing Green and one Razzberry ToneProgramming Modes How does Serial Programming work?Host Scanner Feature Command Ascii Representation Response Abbreviated Ascii Table Upgrading the Flash Rom Firmware Labels Avoid Exposure laser light emitted from this apertureScanner Face Depth of FieldDistance Width of Scan FieldIR Activation Maintenance Applications and Protocols Scanner Version Communication Protocols IdentifierTrouble Shooting Guide Troubleshooting Guide Symptoms Possible Causes SolutionTroubleshooting Guide Unit scans Receiving data but RS-232 Demonstration Program Appendix a Design Specifications OperationalAppendix B Default Settings Light IBM KBW PENDTS/SIEMENS DTS/NIXDORF NCR F NCR S 46XX Light IBM Parameter Msec to Find Supplement Programmable Msec steps max Appendix C RdataCable Connector Configurations Standard PowerLink cable Pin D-type female connector to the PC FunctionPin Male Mini-DIN Pin Function Cable Connector ConfigurationPowerLink Cable Pin Female DIN Pin Function Adapter Cable Pin Male DIN Pin FunctionAppendix D Warranty and Disclaimer Limited WarrantyAppendix E Notices RemarqueAchtung AttenzioneAppendix F PatentsAddendum AddendumIndex CdrhRMA
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