Metrologic Instruments MS9500 manual Unit scans

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Troubleshooting Guide (continued)

	Symptoms	Possible Causes	Solution
	The unit scans the		Make sure the scanner is configured
	bar code but there	Configuration is not correct	for the appropriate mode. Check
	is no data		internal jumper


			Make sure that the proper PC type
	The unit scans but		AT, PS2 or XT is selected. Verify
	the data is not	Configuration is correct	correct country code and data
	correct		formatting are selected. Adjust inter-
			character delay symptom


	The unit is		Increase interscan code delay
	The unit is		setting. Adjust whether the F0 break
	transmitting each	Configuration is not correct	setting. Adjust whether the F0 break
	transmitting each	Configuration is not correct	is transmitted. It may be necessary
	character twice		is transmitted. It may be necessary
	character twice		to try this in both settings
			to try this in both settings


	Alpha characters	Computer is in Caps Lock	Enable Caps Lock detect setting of
	show as lower	Computer is in Caps Lock	the scanner to detect whether the
	show as lower	mode	the scanner to detect whether the
	case	mode	PC is operating in Caps Lock
	case		PC is operating in Caps Lock


	Everything works	These characters may not	Try operating the scanner in Alt
	except for a couple	be supported by that	Try operating the scanner in Alt
	except for a couple	be supported by that	mode
	of characters	country’s key look up table	mode
	of characters	country’s key look up table

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Contents Page Locations USA Corporate Headquarters EuropeIii Table of Contents Appendix a Appendix BAppendix C Appendix DIntroduction Voyager Voyager CodeGate InterfaceVoyager MS9540 CodeGate Single-Line Laser Scanner Scanner and Accessories∙ Installation and User’s Guide Mlpn Quick Start Installing the Scanner to the Host System Disconnecting PowerLink Cables from the Scanner How to Use CodeGate MS9540 Only Two Modes of OperationStand Option 1 Self-supported Assembling the StandKit #46-46055 Contains Stand Option 2 Hard-mounted to countertop Scanner Parts Audible Indicators Three Beeps On Power UpOne Beep Razzberry ToneThis is a failure indicator. Refer to Failure Modes on Visual Indicators Alternating Flashing of Green and Red Steady Red, Green offFailure Modes Flashing Green and one Razzberry ToneProgramming Modes How does Serial Programming work?Host Scanner Feature Command Ascii Representation Response Abbreviated Ascii Table Upgrading the Flash Rom Firmware Labels Avoid Exposure laser light emitted from this apertureDepth of Field DistanceScanner Face Width of Scan FieldIR Activation Maintenance Applications and Protocols Scanner Version Communication Protocols IdentifierTrouble Shooting Guide Troubleshooting Guide Symptoms Possible Causes SolutionTroubleshooting Guide Unit scans Receiving data but RS-232 Demonstration Program Appendix a Design Specifications OperationalAppendix B Default Settings Light IBM KBW PENDTS/SIEMENS DTS/NIXDORF NCR F NCR S 46XX Light IBM Parameter Msec to Find Supplement Programmable Msec steps max Appendix C RdataCable Connector Configurations Standard PowerLink cable Pin D-type female connector to the PC FunctionCable Connector Configuration PowerLink Cable Pin Female DIN Pin FunctionPin Male Mini-DIN Pin Function Adapter Cable Pin Male DIN Pin FunctionAppendix D Warranty and Disclaimer Limited WarrantyAppendix E Notices RemarqueAchtung AttenzioneAppendix F PatentsAddendum AddendumIndex CdrhRMA