Sony PCG-R505JL My notebook stops responding or does not shut down, My notebook is unstable

Page 64

VAIO® R505 SuperSlim Pro™ Notebook Quick Start

My notebook stops responding or does not shut down.

It is best to shut down your notebook using the Turn Off Computer command (Microsoft® Windows XP) or the Shut Down command (Windows 2000) on the Windows Start menu. Using other methods, including those listed below, may result in loss of unsaved data.

(Windows XP) On the Windows® taskbar, click Start, select Turn Off Computer, and then click Turn Off.

(Windows 2000) On the Windows taskbar, click Start, click Shut Down, then select Shut Down again and click OK.

(Windows XP) If you cannot shut down your notebook as described in the preceding step, press Ctrl+Alt+Delete simultaneously and click Turn Off Computer on the Windows Security window.

(Windows 2000) If you cannot shut down your notebook as described in the preceding step, press Ctrl+Alt+Delete simultaneously and click Shut Down on the Windows Security window.

If the preceding step does not work, press and hold the power button for at least 4 seconds to turn off the power.

Unplug the notebook from the AC adapter and remove the battery pack from your notebook.

(Windows XP) If your notebook stops responding while playing a CD or DVD, press Ctrl+Alt+Delete simultaneously and click Turn Off Computer on the Windows Security window.

(Windows 2000) If your notebook stops responding while playing a CD or DVD, press Ctrl+Alt+Delete simultaneously and click Shut Down on the Windows Security window.

Pressing Ctrl+Alt+Delete simultaneously or turning off the notebook with the power switch may result in data loss in files that are currently open.

My notebook is unstable.

Your notebook’s operating system may become unstable if a lower power state, such as Hibernate, is initiated then changed before the notebook completely enters the lower power state.

To restore the notebook to its normal operating stability:

64

Image 64
Contents Vaio R505 SuperSlim Pro Page Contents Troubleshooting Getting Help Features WelcomeHardware Unpacking Your NotebookDocuments Software CDs Recovery CDsOther Registering Your Notebook Setting Up Your Dial-Up Connection Setting up your Internet connection Microsoft Windows XPPhone and Modem Options screen New Connection Wizard Setting up your dial-up connection Windows Setting Up Your Vaio Notebook Locating Controls and Connectors On the NotebookDC In port Monitor port USB port Memory Stick slot Air vent Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station Securing the Notebook to the Docking Station Disconnecting the Docking Station Disconnecting the docking station when the notebook is offDisconnecting the docking station when the notebook is on From the Start menu Using the Undock switch Connecting a Power Source Using the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Connecting a Power Source Starting Your Notebook Turning on NotebookShutting Down Your Notebook If you are unable to turn off your notebookUsing Power Saving Modes Normal modeStandby mode Hibernate modeTo use Hibernate mode Vaio R505 SuperSlim Pro Notebook Quick Start Precautions and Procedures Adding MemoryTypical expansion memory configuration On board MB Slot MBRemoving a Memory Module Installing a Memory Module Turning the Keyboard Press the module into place until it clicks Viewing the Amount of Memory Vaio R505 SuperSlim Pro Notebook Quick Start Overview of the Software on Your Notebook Adobe Acrobat ReaderAdobe Systems Inc Adobe Photoshop ElementsAdobe Premiere LE On selected models America OnlineCompuServe 2000 On selected models DigitalPrint On selected modelsDVgate Jog Dial UtilityMicrosoft Office XP Professional On selected models Microsoft CorpMovieShaker Netscape Communicator On selected modelsNorton AntiVirus On selected models OpenMG Jukebox On selected modelsPowerPanel PictureGearPhotoPrinter 2000 Pro On selected models Prodigy Internet On selected modelsQuickTime RealJukeboxRealPlayer Real Producer On selected modelsSmart Capture Smart Connect On selected modelsSonicStage On selected models Sony on Yahoo! On selected modelsVaio Action Setup SonyStyle ConnectSM On selected modelsVaio Support Agent VisualFlowApplication, Driver, and System Recovery CDs Application Recovery CDsDriver Recovery CDs System Recovery CDsUsing Your Recovery CDs To use the Application Recovery CDsTo use the Driver Recovery CDs Device Manager window Properties dialog box To use the System Recovery CDs Using the Driver Recovery CDs WindowsIf your notebook does not start from the Recovery CD To recover Microsoft Word Updating the task tray WindowsTroubleshooting Your Notebook My notebook does not startMy notebook starts but a Bios error appears Troubleshooting My notebook stops responding or does not shut down My notebook is unstableTroubleshooting the Docking Station Sound of my notebook’s fan is too loudCannot remove the disc Troubleshooting the LCD ScreenMy LCD screen is blank Troubleshooting the Mouse and Touchpad Want to change the video resolution of my displayMy LCD screen continues to show the previous screen My mouse does not workPointer does not move while I am using the Touchpad or Mouse My floppy disk drive cannot write to a floppy disk Troubleshooting Drives, PC Cards, and Peripheral DevicesMy optical drive is not playing my CD or DVD properly My optical drive tray does not open My PC Card does not workMy software program stops responding or crashes Troubleshooting the SoftwareApplication cannot find a file while a PC Card is inserted Troubleshooting i.LINK Devices Troubleshooting the ModemWhat software do I use for CD-R/CD-RW software functions? My modem does not workMy modem connection is slow Troubleshooting AudioMy speakers have no sound My microphone does not work Troubleshooting the PrinterCannot print Troubleshooting Vaio R505 SuperSlim Pro Notebook Quick Start Getting Help Support OptionsSony PC Support Sony Fax-on-Demand Calling Sony Customer SupportCompuServe 2000 CompuServe Interactive Services Inc Software Support InformationAmerica Online America Online, Inc Netscape Communicator Netscape Communications CorpNorton AntiVirus Symantec Corp PC-Cillin 2000 Trend Micro, IncPhotoPrinter 2000 Pro ArcSoft Inc Prodigy Internet Prodigy Communications CorpQuickTime Apple Computers Inc RealJukebox, RealPlayer, RealProducer RealNetworks IncSony Applications Sony Electronics Inc Sound Forge XP Sonic Foundry IncSony Service Center Index LCD Index 658-992-01