Sony PCG-R505JEP Troubleshooting Audio, My modem connection is slow, My speakers have no sound

Troubleshooting

❑Check that the phone line is working by plugging the line in an ordinary phone and listening for a dial tone.

❑Verify that the phone number the program is dialing is correct.

❑Verify that the software you are using is compatible with the notebook’s modem. (All preinstalled Sony programs are compatible.)

❑If you are still experiencing problems, use your the Driver Recovery CD to reinstall the modem drivers. See “To use the Driver Recovery CD(s)” on page 55 for more information.

My modem connection is slow.

Your notebook is equipped with a V.90/K56flex-compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), check the following:

❑Ask your phone company to verify that your phone line is free from any line noise.

❑If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems.

❑If you are having a problem connecting with your ISP, check that the ISP is not experiencing technical problems.

❑If you have a second phone line available, try connecting the modem to that line.

Troubleshooting Audio

My speakers have no sound.

❑If the built-in speakers are turned off, press Fn+F3 or use the center Jog Dial control to turn on the speakers.

❑If the speaker volume is turned to the minimum, press Fn+F4, then press or to increase the volume, or you can use the center Jog Dial™ control to control the volume.

❑If nothing is displayed when you press Fn+F3 or Fn+F4, proceed as follows:

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