Sony PCG-R505JSK, PCG-R505JLK My optical drive tray does not open, My PC Card does not work

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VAIO® R505 SuperSlim Pro™ Notebook Quick Start

If a region code warning appears when you try to use your optical drive, it may be that the DVD you are trying to play is incompatible with the optical drive. Verify the region code listed on the DVD package.

Condensation may cause the notebook to malfunction. If this occurs, do not use it for at least 1 hour.

My optical drive tray does not open.

Make sure the notebook is turned on.

Press the Eject button on the optical drive.

If the Eject button does not work, open the tray by inserting a thin, straight object (such as a paper clip) in the hole to the right of the Eject button.

I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or turned off” appears.

Verify that the DV device is turned on and that the cables are properly connected.

If you are using multiple i.LINK®* devices, the combination of the connected devices may cause unstable operation. In this case, proceed as follows:

1 Turn off your notebook and all connected devices.

2 Disconnect the devices that are not in use.

3 Ensure that all other devises are properly connected.

4 Restart your notebook.

My PC Card does not work.

Check that the PC Card is installed properly.

Check that the PC Card is compatible with Microsoft® Windows®.

Use the Sony Notebook Setup utility to disable devices you are not currently using.

Check that any necessary drivers were installed properly. See “To use the Driver Recovery CD(s)” on page 55 for more information on installing the drivers.

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Contents Vaio R505 SuperSlim Pro Page Contents Troubleshooting Getting Help Features WelcomeHardware Unpacking Your NotebookDocuments Software CDs Recovery CDsOther Registering Your Notebook Setting Up Your Dial-Up Connection Setting up your Internet connection Microsoft Windows XPPhone and Modem Options screen New Connection Wizard Setting up your dial-up connection Windows Setting Up Your Vaio Notebook Locating Controls and Connectors On the NotebookDC In port Monitor port USB port Memory Stick slot Air vent Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station Securing the Notebook to the Docking Station Disconnecting the Docking Station Disconnecting the docking station when the notebook is offDisconnecting the docking station when the notebook is on From the Start menu Using the Undock switch Connecting a Power Source Using the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Connecting a Power Source Starting Your Notebook Turning on NotebookShutting Down Your Notebook If you are unable to turn off your notebookStandby mode Using Power Saving ModesNormal mode Hibernate modeTo use Hibernate mode Vaio R505 SuperSlim Pro Notebook Quick Start Precautions and Procedures Adding MemoryTypical expansion memory configuration On board MB Slot MBRemoving a Memory Module Installing a Memory Module Turning the Keyboard Press the module into place until it clicks Viewing the Amount of Memory Vaio R505 SuperSlim Pro Notebook Quick Start Adobe Systems Inc Overview of the Software on Your NotebookAdobe Acrobat Reader Adobe Photoshop ElementsCompuServe 2000 On selected models Adobe Premiere LE On selected modelsAmerica Online DigitalPrint On selected modelsMicrosoft Office XP Professional On selected models DVgateJog Dial Utility Microsoft CorpNorton AntiVirus On selected models MovieShakerNetscape Communicator On selected models OpenMG Jukebox On selected modelsPhotoPrinter 2000 Pro On selected models PowerPanelPictureGear Prodigy Internet On selected modelsRealPlayer QuickTimeRealJukebox Real Producer On selected modelsSonicStage On selected models Smart CaptureSmart Connect On selected models Sony on Yahoo! On selected modelsVaio Support Agent Vaio Action SetupSonyStyle ConnectSM On selected models VisualFlowDriver Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs System Recovery CDsUsing Your Recovery CDs To use the Application Recovery CDsTo use the Driver Recovery CDs Device Manager window Properties dialog box To use the System Recovery CDs Using the Driver Recovery CDs WindowsIf your notebook does not start from the Recovery CD To recover Microsoft Word Updating the task tray WindowsTroubleshooting Your Notebook My notebook does not startMy notebook starts but a Bios error appears Troubleshooting My notebook stops responding or does not shut down My notebook is unstableTroubleshooting the Docking Station Sound of my notebook’s fan is too loudCannot remove the disc Troubleshooting the LCD ScreenMy LCD screen is blank My LCD screen continues to show the previous screen Troubleshooting the Mouse and TouchpadWant to change the video resolution of my display My mouse does not workPointer does not move while I am using the Touchpad or Mouse My floppy disk drive cannot write to a floppy disk Troubleshooting Drives, PC Cards, and Peripheral DevicesMy optical drive is not playing my CD or DVD properly My optical drive tray does not open My PC Card does not workMy software program stops responding or crashes Troubleshooting the SoftwareApplication cannot find a file while a PC Card is inserted What software do I use for CD-R/CD-RW software functions? Troubleshooting i.LINK DevicesTroubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting AudioMy speakers have no sound My microphone does not work Troubleshooting the PrinterCannot print Troubleshooting Vaio R505 SuperSlim Pro Notebook Quick Start Getting Help Support OptionsSony PC Support Sony Fax-on-Demand Calling Sony Customer SupportAmerica Online America Online, Inc CompuServe 2000 CompuServe Interactive Services IncSoftware Support Information Netscape Communicator Netscape Communications CorpPhotoPrinter 2000 Pro ArcSoft Inc Norton AntiVirus Symantec CorpPC-Cillin 2000 Trend Micro, Inc Prodigy Internet Prodigy Communications CorpSony Applications Sony Electronics Inc QuickTime Apple Computers IncRealJukebox, RealPlayer, RealProducer RealNetworks Inc Sound Forge XP Sonic Foundry IncSony Service Center Index LCD Index 658-992-01