Sony PCG-R505JSP, PCG-R505JSK, PCG-R505JL Troubleshooting Drives, PC Cards, and Peripheral Devices

Troubleshooting

❑You may need to use your supplied Driver Recovery CD to reinstall the touchpad or mouse drivers. See “To use the Driver Recovery CD(s)” on page 55 for more information.

Troubleshooting Drives, PC Cards, and Peripheral Devices

My floppy disk drive cannot write to a floppy disk.

❑If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected.

❑Verify that the floppy disk is properly inserted into the floppy disk drive.

❑If the floppy disk is write-protected, disable the write-protected feature or use a floppy disk that is not write-protected.

My optical drive is not playing my CD or DVD properly.

❑Make sure the label of the disc is facing up.

❑If the disc requires software, make sure the software is installed according to the manufacturer’s instructions.

❑A dirty or damaged disc may cause the notebook to stop responding while it tries to read the disc. If necessary, restart the notebook, remove the disc, and check disc for dirt or damage.

❑If you see video but can not hear audio, check all of the following:

❑Check that your optical drive does not have the mute setting enabled.

❑Check the volume setting in the audio mixer.

❑If you are using external speakers, check the volume settings, and then check the connections between your external speakers and the notebook.

❑(Windows XP) Click Start on the Windows taskbar, then Control Panel, then System, and then Device Manager. Check that the correct drivers are installed properly.

(Windows 2000) Click Start on the Windows taskbar, then Settings, then Control Panel, then System, and select Device Manager. Check that the correct drivers are installed properly.

❑Do not use adhesive labels to identify the CD. The label may come off while the disc is in use in the optical drive and cause the drive to malfunction.

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