Sony PCG-R505JL/C, PCG-R505JS Sony PC Support Sony Fax-on-Demand, Calling Sony Customer Support

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VAIO® R505 SuperSlim Pro™ Notebook Quick Start

4Sony PC Support

Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Computing Support at: http://www.sony.com/pcsupport.

5Sony Fax-on-Demand

This service, which requires a fax machine or your fax software, provides answers to commonly asked questions. You can use this automated service to request a list of available topics then select the topics that you want to receive. To contact the Sony fax-on-demand service, call: 1-888-4-SONY-PC (1-888-476-6972).

6Calling Sony Customer Support

Sony provides software support free of charge for 90 days after the original date of purchase. You can speak with a Sony Customer Support Representative without using your notebook by calling: 1-888-4-SONY-PC (1-888-476-6972).

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Contents Vaio R505 SuperSlim Pro Page Contents Troubleshooting Getting Help Features WelcomeUnpacking Your Notebook HardwareDocuments Recovery CDs Software CDsOther Registering Your Notebook Setting Up Your Dial-Up Connection Setting up your Internet connection Microsoft Windows XPPhone and Modem Options screen New Connection Wizard Setting up your dial-up connection Windows Setting Up Your Vaio Notebook Locating Controls and Connectors On the NotebookDC In port Monitor port USB port Memory Stick slot Air vent Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station Securing the Notebook to the Docking Station Disconnecting the Docking Station Disconnecting the docking station when the notebook is offDisconnecting the docking station when the notebook is on From the Start menu Using the Undock switch Connecting a Power Source Using the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Connecting a Power Source Starting Your Notebook Turning on NotebookShutting Down Your Notebook If you are unable to turn off your notebookStandby mode Using Power Saving ModesNormal mode Hibernate modeTo use Hibernate mode Vaio R505 SuperSlim Pro Notebook Quick Start Precautions and Procedures Adding MemoryTypical expansion memory configuration On board MB Slot MBRemoving a Memory Module Installing a Memory Module Turning the Keyboard Press the module into place until it clicks Viewing the Amount of Memory Vaio R505 SuperSlim Pro Notebook Quick Start Adobe Systems Inc Overview of the Software on Your NotebookAdobe Acrobat Reader Adobe Photoshop ElementsCompuServe 2000 On selected models Adobe Premiere LE On selected modelsAmerica Online DigitalPrint On selected modelsMicrosoft Office XP Professional On selected models DVgateJog Dial Utility Microsoft CorpNorton AntiVirus On selected models MovieShakerNetscape Communicator On selected models OpenMG Jukebox On selected modelsPhotoPrinter 2000 Pro On selected models PowerPanelPictureGear Prodigy Internet On selected modelsRealPlayer QuickTimeRealJukebox Real Producer On selected modelsSonicStage On selected models Smart CaptureSmart Connect On selected models Sony on Yahoo! On selected modelsVaio Support Agent Vaio Action SetupSonyStyle ConnectSM On selected models VisualFlowDriver Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs System Recovery CDsUsing Your Recovery CDs To use the Application Recovery CDsTo use the Driver Recovery CDs Device Manager window Properties dialog box To use the System Recovery CDs Using the Driver Recovery CDs WindowsIf your notebook does not start from the Recovery CD To recover Microsoft Word Updating the task tray WindowsTroubleshooting Your Notebook My notebook does not startMy notebook starts but a Bios error appears Troubleshooting My notebook stops responding or does not shut down My notebook is unstableTroubleshooting the Docking Station Sound of my notebook’s fan is too loudTroubleshooting the LCD Screen Cannot remove the discMy LCD screen is blank My LCD screen continues to show the previous screen Troubleshooting the Mouse and TouchpadWant to change the video resolution of my display My mouse does not workPointer does not move while I am using the Touchpad or Mouse Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive cannot write to a floppy diskMy optical drive is not playing my CD or DVD properly My optical drive tray does not open My PC Card does not workTroubleshooting the Software My software program stops responding or crashesApplication cannot find a file while a PC Card is inserted What software do I use for CD-R/CD-RW software functions? Troubleshooting i.LINK DevicesTroubleshooting the Modem My modem does not workTroubleshooting Audio My modem connection is slowMy speakers have no sound Troubleshooting the Printer My microphone does not workCannot print Troubleshooting Vaio R505 SuperSlim Pro Notebook Quick Start Getting Help Support OptionsSony PC Support Sony Fax-on-Demand Calling Sony Customer SupportAmerica Online America Online, Inc CompuServe 2000 CompuServe Interactive Services IncSoftware Support Information Netscape Communicator Netscape Communications CorpPhotoPrinter 2000 Pro ArcSoft Inc Norton AntiVirus Symantec CorpPC-Cillin 2000 Trend Micro, Inc Prodigy Internet Prodigy Communications CorpSony Applications Sony Electronics Inc QuickTime Apple Computers IncRealJukebox, RealPlayer, RealProducer RealNetworks Inc Sound Forge XP Sonic Foundry IncSony Service Center Index LCD Index 658-992-01