Sony PCG-R505JL/C, PCG-R505JS Pointer does not move while I am using the Touchpad or Mouse

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VAIO® R505 SuperSlim Pro™ Notebook Quick Start

3Press Tab to select Enable Touchpad, and then press Enter.

Restart the notebook to activate the touchpad again.

If your touchpad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:

1Press the Windows key and use the directional arrow keys to select Control Panel, and then Mouse. The Mouse Properties dialog box appears.

2Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assigned to the double-click action.)

If you are still experiencing problems, check that another mouse was not installed.

You may need to use your Driver Recovery CD to reinstall the mouse drivers. See “To use the Driver Recovery CD(s)” on page 55 for more information.

The pointer does not move while I am using the Touchpad or Mouse.

The notebook should be restarted. Follow these steps:

1 Press the Windows key.

2 Press the “U” key to select Turn Off Computer, and wait for at least 4 seconds.

3 Press the “R” key to restart the notebook.

(Windows XP) If you cannot restart your notebook as described in the steps above, press Ctrl+Alt+Delete simultaneously and click Turn Off Computer on the Windows Security window.

(Windows 2000) To restart your notebook, press Ctrl+Alt+Delete simultaneously and click Shut Down on the Windows Security window.

If you cannot restart your notebook as described in the step above, press and hold the power button for more than 4 seconds to shut down the notebook.

If the pointer does not move while playing a disc, press Ctrl+Alt+Delete simultaneously to stop playback and restart the notebook.

If you are still experiencing problems, check that another mouse was not installed.

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Contents Vaio R505 SuperSlim Pro Page Contents Troubleshooting Getting Help Features WelcomeDocuments Unpacking Your NotebookHardware Other Recovery CDsSoftware CDs Registering Your Notebook Setting Up Your Dial-Up Connection Setting up your Internet connection Microsoft Windows XPPhone and Modem Options screen New Connection Wizard Setting up your dial-up connection Windows Setting Up Your Vaio Notebook Locating Controls and Connectors On the NotebookDC In port Monitor port USB port Memory Stick slot Air vent Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station Securing the Notebook to the Docking Station Disconnecting the Docking Station Disconnecting the docking station when the notebook is offDisconnecting the docking station when the notebook is on From the Start menu Using the Undock switch Connecting a Power Source Using the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Connecting a Power Source Starting Your Notebook Turning on NotebookShutting Down Your Notebook If you are unable to turn off your notebookUsing Power Saving Modes Normal modeStandby mode Hibernate modeTo use Hibernate mode Vaio R505 SuperSlim Pro Notebook Quick Start Precautions and Procedures Adding MemoryTypical expansion memory configuration On board MB Slot MBRemoving a Memory Module Installing a Memory Module Turning the Keyboard Press the module into place until it clicks Viewing the Amount of Memory Vaio R505 SuperSlim Pro Notebook Quick Start Overview of the Software on Your Notebook Adobe Acrobat ReaderAdobe Systems Inc Adobe Photoshop ElementsAdobe Premiere LE On selected models America OnlineCompuServe 2000 On selected models DigitalPrint On selected modelsDVgate Jog Dial UtilityMicrosoft Office XP Professional On selected models Microsoft CorpMovieShaker Netscape Communicator On selected modelsNorton AntiVirus On selected models OpenMG Jukebox On selected modelsPowerPanel PictureGearPhotoPrinter 2000 Pro On selected models Prodigy Internet On selected modelsQuickTime RealJukeboxRealPlayer Real Producer On selected modelsSmart Capture Smart Connect On selected modelsSonicStage On selected models Sony on Yahoo! On selected modelsVaio Action Setup SonyStyle ConnectSM On selected modelsVaio Support Agent VisualFlowApplication, Driver, and System Recovery CDs Application Recovery CDsDriver Recovery CDs System Recovery CDsUsing Your Recovery CDs To use the Application Recovery CDsTo use the Driver Recovery CDs Device Manager window Properties dialog box To use the System Recovery CDs Using the Driver Recovery CDs WindowsIf your notebook does not start from the Recovery CD To recover Microsoft Word Updating the task tray WindowsTroubleshooting Your Notebook My notebook does not startMy notebook starts but a Bios error appears Troubleshooting My notebook stops responding or does not shut down My notebook is unstableTroubleshooting the Docking Station Sound of my notebook’s fan is too loudMy LCD screen is blank Troubleshooting the LCD ScreenCannot remove the disc Troubleshooting the Mouse and Touchpad Want to change the video resolution of my displayMy LCD screen continues to show the previous screen My mouse does not workPointer does not move while I am using the Touchpad or Mouse My optical drive is not playing my CD or DVD properly Troubleshooting Drives, PC Cards, and Peripheral DevicesMy floppy disk drive cannot write to a floppy disk My optical drive tray does not open My PC Card does not workApplication cannot find a file while a PC Card is inserted Troubleshooting the SoftwareMy software program stops responding or crashes Troubleshooting i.LINK Devices Troubleshooting the ModemWhat software do I use for CD-R/CD-RW software functions? My modem does not workMy speakers have no sound Troubleshooting AudioMy modem connection is slow Cannot print Troubleshooting the PrinterMy microphone does not work Troubleshooting Vaio R505 SuperSlim Pro Notebook Quick Start Getting Help Support OptionsSony PC Support Sony Fax-on-Demand Calling Sony Customer SupportCompuServe 2000 CompuServe Interactive Services Inc Software Support InformationAmerica Online America Online, Inc Netscape Communicator Netscape Communications CorpNorton AntiVirus Symantec Corp PC-Cillin 2000 Trend Micro, IncPhotoPrinter 2000 Pro ArcSoft Inc Prodigy Internet Prodigy Communications CorpQuickTime Apple Computers Inc RealJukebox, RealPlayer, RealProducer RealNetworks IncSony Applications Sony Electronics Inc Sound Forge XP Sonic Foundry IncSony Service Center Index LCD Index 658-992-01