Getting Help
Sony provides you with several support options to answer questions about your VAIO notebook or the preinstalled software. Refer to these resources in the order listed.
Support Options
1VAIO® Notebook User Guide and VAIO® Notebook Quick Start The online VAIO® Notebook User Guide and printed VAIO® Notebook Quick Start provide you with information on how to maximize your notebook capabilities and solve common problems. (Microsoft® Windows XP) To access the online user guide, click Start on the Windows® taskbar, select Help and Support, and click VAIO User Guide. (Windows 2000) To assess the online user guide, click Start on the Windows® taskbar, select Help Center and VAIO Documentation. The printed quick start is supplied with your notebook.
2Manuals and online help files that may accompany your preinstalled software
Most of the manuals for preinstalled software are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the specific application. A printed manual is available for some applications.
3VAIO Support Agent
VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states. (Windows XP) You can find VAIO Support Agent by clicking Start and selecting Help and Support. (Windows 2000) You can find VAIO Support Agent from the Windows® desktop.
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