BenQ MP525 ST, MP515 ST user manual Troubleshooting

Page 58

Troubleshooting

The projector does not turn on.

 

Cause

Remedy

 

 

 

 

 

Plug the power cord into the AC inlet on the

 

There is no power from the power cord.

projector, and plug the power cord into the power

 

outlet. If the power outlet has a switch, make sure

 

 

 

 

that it is switched on.

 

 

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

 

during the cooling process.

completed.

 

 

 

 

No picture

 

 

 

 

 

Cause

Remedy

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

connected correctly.

signal cable is connected correctly.

 

 

 

 

The projector is not correctly connected

Check the connection.

 

to the input signal device.

 

 

 

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

 

selected.

key on the projector or remote control.

 

 

 

 

The lens cover is still closed.

Open the lens cover.

 

Blurred image

 

 

 

 

 

Cause

Remedy

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus ring.

 

focused.

 

 

 

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as well

 

aligned properly.

as the height of the projector if necessary.

 

 

 

 

The lens cover is still closed.

Open the lens cover.

 

Remote control does not work.

 

 

 

 

 

Cause

Remedy

 

 

 

 

The battery is out of power.

Replace the battery with a new one.

 

There is an obstacle between the remote

Remove the obstacle.

 

control and the projector.

 

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

The password is incorrect.

 

 

 

 

 

Cause

Remedy

 

 

 

 

You do not remember the password.

Please see "Entering the password recall

 

procedure" on page 28 for details.

 

 

 

 

 

58 Troubleshooting

Image 58
Contents Welcome Table of contents Safety Instructions Important safety instructionsRefer servicing to qualified service personnel Safety Instructions Locations near fire alarms Installation Projector features IntroductionShipping contents Front/upper side Projector exterior viewRear/lower side Controls and functions ProjectorMode Selects an available picture setupMode/Enter Activates the selected On-Screen Display OSD menu itemFreeze Remote controlVolume + Digital Zoom +Timer On Up/Down Remote control effective rangeReplacing the remote control battery Timer Set upFront Table Positioning your projectorChoosing a location Front CeilingAspect image in a Aspect display area Select your screen sizePositioning your projector Projection dimensions InchConnection Connecting a computer Connecting a computer or monitorTo connect the projector to a notebook or desktop computer Connecting Video source devices Connecting audioTo connect the projector to an Hdmi device Connecting a Component Video source deviceConnecting an Hdmi device To connect the projector to a Component Video source deviceConnecting an S-Video/composite Video source device To connect the projector to an S-Video/Video source deviceStarting up the projector OperationBeen applied Adjusting the projection angle Adjusting the projected imageAuto-adjusting the image Using the OSD menu Fine-tuning the image size and clarityUsing the remote control Correcting keystonePress / to select a Using the menusUse / to highlight the System Setup Basic menu Preferred languageSetting a password Using a security cable lockUtilizing the password function To the Security SettingsEntering the password recall procedure If you forget the passwordChanging the password Write down the number and turn off your projectorDisabling the password function Changing Color Space Switching input signalColor space Selecting the aspect ratio Magnifying and searching for detailsPress Digital Zoom+/- to display the Zoom bar About the aspect ratio Selecting a picture mode Using Wall ColorOptimizing the image Go to the Picture Picture Mode menu Fine-tuning the image quality in user modesSetting the User 1/User 2 mode Adjusting BrightnessAdjusting Sharpness Adjusting ColorAdjusting Tint Adjusting Brilliant ColorTo adjust the settings To cancel the timer, perform the following steps Setting the presentation timerTo highlight Off and press Mode/Enter How to use the Timer On key? Hiding the imageFreezing the image Utilizing FAQ functionPress Mode/Enter Locking control keys To activate the High Altitude ModeOperating in a high altitude environment Highlight Yes and press Mode/Enter to confirmTurning off the Power On/Off Ring Tone Adjusting the soundAdjusting the sound level Personalizing the projector menu displayOnce the cooling process finishes, a Power Off Ring Shutting down the projectorMain menu Sub-menu Options Menu operationMenu system BasicAdvanced Informa Description of each menu Timer TemperatureSave Settings ColorAuto Power Off System Setup Basic menuMenu Settings Blank TimerChange Password Lamp ModeLamp Settings Reset Lamp Timer Settings On page 27 for details Power On LockSettings Signal carries closed captionsReset All Returns all settings to the factory preset values FAQ-Image InstallationMaintenance Care of the projectorGetting to know the lamp hour Setting Lamp Mode as EconomicLamp information Extending lamp lifeTiming of replacing the lamp Lamp has been in operation equivalent to HoursReplacing the lamp Page Tighten the screw that secures the lamp Resetting the lamp timerLamp time will be reset to Restart the projectorLamp events IndicatorsLight Status & Description Power events Thermal eventsTroubleshooting Specifications Ceiling mount installation DimensionsMm W x 114 mm H x 236 mm D Timing chart Supported timing for PC inputSupported timing for Hdmi Hdcp input Supported timing for Component-YPbPrinput Supported timing for Video and S-Video inputsCopyright Limited warrantyDisclaimer EEC statement Regulation statementsFCC statement Weee directiveRegulation statements
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MP515 ST, MP525 ST specifications

The BenQ MP525 ST and MP515 ST are innovative projectors designed to deliver high-quality visuals for both educational and business environments. With a blend of advanced technologies and user-friendly features, these projectors offer exceptional performance.

Starting with the core characteristics, both models boast DLP (Digital Light Processing) technology, which ensures sharp images with vibrant colors and excellent contrast ratios. The native resolution of these projectors is XGA (1024 x 768), suitable for detailed presentations and videos. The brightness level for the MP525 ST is typically around 2500 ANSI lumens, providing sufficient illumination for well-lit environments. The MP515 ST, while slightly less bright, still delivers adequate performance for dimly lit rooms, making both models versatile for various settings.

One of the standout features of the BenQ MP525 ST is its short-throw projection capability, allowing users to display large images from a short distance. This is particularly beneficial in smaller rooms where space is limited as it minimizes shadows and enables presenters to stay close to their audience. The throw ratio is approximately 0.6:1, meaning it can project a large image within just a few feet from the screen.

Both projectors come equipped with a comprehensive connectivity suite, including HDMI, VGA, S-Video, and composite video inputs, ensuring compatibility with a wide range of devices such as laptops, DVD players, and gaming consoles. They also feature built-in speakers that deliver clear audio without the need for external sound systems, making them convenient for quick setups.

In terms of usability, the BenQ MP525 ST and MP515 ST are designed with user-friendly interfaces and remote controls. They include features like keystone correction to help adjust the image shape, ensuring perfect alignment even when the projector is angled. Additionally, the projector’s lamp life is impressive, reaching up to 4000 hours in economic mode, which reduces the need for frequent replacements and lowers operational costs.

In conclusion, the BenQ MP525 ST and MP515 ST projectors are excellent choices for educators and presenters who require flexibility, quality, and ease of use in their projection equipment. With their advanced DLP technology, short-throw capabilities, and versatile connectivity options, these models cater to diverse presentation needs while ensuring that every image is displayed with clarity and impact.