Linksys PAP2-VU manual Phone Adapter with 2 Ports for Voice-over-IP

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Phone Adapter with 2 Ports for Voice-over-IP

3.When I’m on a telephone call, words are dropped intermittently. Go through this checklist until your problem is solved:

•Are you using a wireless router and cordless phone? If so, the router and cordless phone may be using the same frequency and interfere with each other. Move the cordless phone farther away from the router.

•There may be heavy network activity, particularly if you are running a server or using a file sharing program. Try to limit network or Internet activity during any Internet telephone call. For example, if you are running a file sharing program, files may be uploaded in the background even though you are not downloading any files, so make sure you exit the program before you make an Internet phone call.

•There may not be enough bandwidth available for your call. You can test your bandwidth at http://www.pcpitstop.com/internet/Bandwidth.asp. If necessary, you can lower your service’s default codec setting, which is High (90k). First, access your service account at your Internet phone service provider’s website. Then lower the codec setting to Med (50k) or Low (30k).

4.My telephone does not ring, and my calls automatically go to voicemail. Go through this checklist until your problem is solved:

•Make sure the telephone is plugged into the appropriate port, PHONE 1 or PHONE 2. (You should use the Phone 2 port only if you have more than one phone line.)

•Make sure the ringer volume on your telephone is set to an audible level.

•Follow these instructions to reboot your cable or DSL modem, Phone Adapter, and router:

1.Power off your cable or DSL modem by unplugging its power adapter.

2.Power off the router by unplugging its power adapter.

3.Power off the Phone Adapter by unplugging its power adapter.

4.Wait two minutes, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet.

5.Wait two minutes, and then power on the router by plugging its power adapter into an electrical outlet.

20	Appendix A: Troubleshooting
	Common Problems and Solutions

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Contents Division of Cisco Systems, Inc Phone AdapterPage Copyright and Trademarks How to Use this GuideTable of Contents Front Panel Back PanelWelcome IntroductionWhat’s in this Guide? What’s in this Guide? Back Panel Ports Getting to Know the Phone AdapterPhone Adapter’s LEDs are located on the front panel Front PanelPhone is being used or an incoming call has been detected Instructions for Connecting the Phone Adapter Connecting the Phone AdapterOverview InternetConnect the Telephone Cable Stand Option Placement OptionsRemove the plate from the Phone Adapter’s bottom panel Phone Adapter’s Interactive Voice Response MenuMeasurement between Wall-Mount Slots Wall-Mount OptionAccessing the Interactive Voice Response Menu Using the Phone Adapter’s Interactive Voice Response MenuUsing the Interactive Voice Response Menu Interactive Voice Response Menu Use this command to enter Response MenuNot press any other keys until you Key or hang up to exit101 Enter 1 to enable Has been enabled or disabled. IfEnter 0 to disable Check Dhcp 100Static IP address When entering a Decimal point Address usingSubnet Mask Mask using Network mask When entering a Decimal pointStatic gateway IP address When entering a Decimal point Address Address usingPhone Adapter Manual Reboot 732668 131 Enter the IPConfiguring the Settings for Your Internet Phone Service Common Problems and Solutions Appendix a TroubleshootingAppendix a Troubleshooting Internet phone 5060 to Application Start and End Protocol IP Address EnableIP address Phone Adapter Internet phone 53 to IP address Phone Adapter Internet phone 69 toPhone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Pick up the phone and dial as you normally would Frequently Asked QuestionsCan I make calls while I’m browsing the Internet? Shared Resources Appendix B Windows HelpNetwork Neighborhood/My Network Places Appendix B Windows Help Appendix C Glossary Appendix C Glossary Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Appendix D Specifications Storage Humidity DimensionsMm x 101 mm x 15 mm Limited Warranty Appendix E Warranty InformationAppendix E Warranty Information FCC Statement Appendix F Regulatory InformationAppendix F Regulatory Information Appendix G Contact Information Appendix G Contact Information