Modem and PC are Not in the Same Subnet
8.2 Modem and PC are Not in the Same Subnet
1.Your modem and PC must be in the same subnet. Otherwise, you will not be able to access the NetDSL Manager and configure your modem. Verify that you have entered the correct information provided by your Internet Service Provider (ISP) for your modem’s and PC’s IP Address and Subnet Mask. For more specific information about your account, consult your ISP.
8.3Cannot Upgrade the Firmware
1.You may have inadvertently tried to download the wrong file to your modem. NetDSL modem can only use upgrades created by ARESCOM, Inc. The upgrades are available by calling ARESCOM’s customer support for 3.5" disks or by downloading the file from ARESCOM’s web site. The correct file format is *.bin.
2.There may have been an illegal operation on your modem.