Warranty Information
Limited Warranty
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ARESCOM warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the period of three
(3)years from the date of purchase from ARESCOM or its Authorized Reseller. Full three (3) year coverage requires registration. This warranty applies to the original purchaser (“Customer”) of this product only. ARESCOM makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
If a product does not operate as warranted during the applicable warranty period, ARESCOM shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of ARESCOM. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer. This warranty is
ARESCOM shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to ARESCOM pursuant to any warranty.
Standard Warranty Service
Standard warranty service for registered hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to ARESCOM or to an Authorized ARESCOM Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by contacting ARESCOM or an Authorized ARESCOM Service Center within the warranty period. Products returned to ARESCOM must be