Adder Technology 2XPRO manual Appendix B. Problem Solving, Action

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Appendix B. Problem Solving

Problem:

Poor video quality with smearing fuzziness or ripple.

Action:

Use screened coaxial video cables to connect your devices to the SmartView.

For more help with problems visit the Adder Technology website at www.addertec.com.

SmartView XPro

Installation and Use

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Contents SMARTView Xpro About this manual Safety informationWarranty SmartView XPro Installation and UseEuropean EMC directive 89/336/EEC Radio Frequency EnergyContents Appendices Using the SmartView XProIntroduction Adder explainsWhat does KVM stand for? Key features and benefits SmartView XPro Installation and Use SmartView XPro package contents AdderLink XR receiver package contents part code AlrxAdderLink Gold XR receiver package contents part code Algrx Product information Page Page Page For the computer connections you will need InstallationFlexible configuration What you will needFor the integrated AdderLink extender ports you will need For the local user port connections you will needConnecting your devices Mounting the SmartViewImportant Warning SmartView XPro Installation and Use Structuring your SmartView XPro installation Configuring your PCsSmartView XPro Installation and Use SmartView XPro Installation and Use Page Page Page Maximising the video quality Re-enabling a disconnected PS/2 mouse Other useful installation informationSmartView XPro Installation and Use Connecting the AdderLink Extender Connecting an external AdderLink extenderAdderLink requirements Create an Admin administration account password Configuring the SmartView XProConfiguration summary Decide if you are going to use password securityAdd / edit names to identify your computers Enabling password securitySet the required Setup Options and Global Preferences Create user accountsSetting an Admin password Follow a similar process to edit users Creating and editing user accountsCreating and editing computer names To create user accountsFollow a similar process to edit computer names To create computer namesSmartView XPro Installation and Use Page Possible cascade groups and their associated names Setting the Setup Options and Global PreferencesSecurity LanguageHotkeys Exclusive USE Keypad ControlsMouse Switching Automatic LogoutScreen Saver To define the autoscan list Autoscan Mode13 RS232 Mouse Type User TimeoutAutoscan Time OSD Dwell TimeUser display and key switch Using the SmartView XProRear panel special function switches Power supply connections and indicatorsComputer display and key switch Selecting a computer using the front panel controls Activity indicatorsLogging on to the SmartView XPro Keyboard hotkeys ‘HOTKEYs’ and ‘1 then 3’ selects channel ‘HOTKEYs’ and ‘1 then 0’ selects channel‘HOTKEYs’ and ‘1 then 1’ selects channel ‘HOTKEYs’ and ‘1 then 2’ selects channelPress bavrelease vpress Release vpress vrelease vba Press ba2 release 2baSelecting computers using the mouse Press baM release Mba Selecting computers using the on-screen menuSmartView XPro Installation and Use Je or jf SmartView XPro Installation and Use Reminder banner BawSetting the User Preferences OSD ColourReminder Banner Reminder Colour Using the Functions menuRestore Standard Mouse Restore IntellimouseQuerying the routing status Using the dual access ports 1Cascading SmartViews Press ba0release Press 1release Press 4release 4ba Resetting user port keyboards and miceWhat to do if you forget your Admin password Using the AdderLink extenderTo save the menu names and configuration settings To edit the menu names and configuration settings Baud 19200, bits 8, stopbits 1, paritynone Switching channels by sending RS232 dataSpecial features of the SmartView XPro SmartView XPro Installation and Use Logging access activity requires firmware v1.12 or above Xplog datalog.txt Xplog PrintMore information Upgrading the SmartViews firmware Connect your computer to the SmartView XPro Prepare your computersSVXPRO.EXE Power off the SmartView XProPower on the SmartView with the Upgrade switch on Run the upgrade program4X16V129.DAT Svxpro Datfilename.DATSvxpro 4X16V129.DAT Important Note SmartView XPro Installation and Use A2. AdderLink to SmartView XPro Appendix A. Cable and connector specifications Cable specification A1. Keyboard, monitor and mouse to SmartView XProA3. SmartView XPro to PCs 1 to Cable specificationsPart Code Description Recommended cablesAppendix B. Problem Solving ProblemAction SmartView XPro Installation and Use SmartView XPro Installation and Use S TA L L AT I O N & U S E