Samsung SCX-1000 Series Make sure your original is placed face down on, Scanner Bed, Computer

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Chapter 10 Scanning Problems

Problem		Cause & Solution
The printer does not	●	Make sure your original is placed face down on
scan		the Scanner Bed.
	●	Make sure the printer cable is connected properly.
	●	The printer lacks the memory for scanning.
	●	The printer cable is defective.
		If necessary, replace the cable.
The printer scans very	●	Graphics are scanned more slowly than text.
slowly	●	Communication speed becomes slow in scan
		mode because a lot of memory is required to
		analyze and reproduce the scan image. Set your
		computer to ECP mode through BIOS setting. It
		will help to increase the speed. For details on
		how to set BIOS, refer to the document of your
		computer.
	●	Close the unnecessarily running program.
‘Scanner is busy	Your scanner may be used for scanning and faxing.
receiving or printing	When the current job is completed, try again.
data. When the current
job is completed, try
again’ message appears
on the screen
‘The selected port is	Scan error occurred and the scanning has not been
currently being used.	completed properly. Restart your computer and try
Restart your computer	again.
and try again’ message
appears on the screen

Chapter 10

Problem	Cause & Solution
‘The scanner driver is	File setting required for I/O may not be proper.
not installed or an	Follow the instructions below :
operation environment	1) Start your windows.
is not set up properly.	2) Select Run from Start menu.
Re-install the scanner	3) Type sysedit, then click OK.
driver and try again’
	4) Select SYSTEM.INI file, and set the file as shown
message appears on the
	below.
screen
	•
	[386 Enh]
	•
	device = vecp.386
	•
	LPT1TurnAroundDelay = 50
	5) Restart your Windows.
‘Port is disabled.	I/O error occurs during scanning.
Check if the port is	Check the basic cable and the cable connection.
properly connected, or	If you still have the same message, open the
power is on. Then	system.ini file in the windows directory as described
restart your computer’
	above, and increase the time as much as required in
message appears on the
	increments of 10.
screen
‘Memory is not enough	There is not enough memory to save the scan
to save the scan image.	image. Exit all applications currently open, if not
Exit all applications if	required, in order to save memory.
not required, then try
again after memory
becomes available’
message appears on the
screen

10-14Troubleshooting Troubleshooting 10-15