Mitsubishi Electronics PD-6130, PD-5030 manual Troubleshooting, Symptom Checks Remedy

Page 45

Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

Picture moves intermittently around

Is ORBITER ON (AUTO1)?

• Default seting for ORBITER is ON (AUTO1).

the screen.

 

In this mode, picture moves intermittently

 

 

around the screen. See page 26 to turn off

 

 

ORBITER.

 

 

 

Mechanical sound is heard.

• Maybe the sound from the cooling fans used to prevent over heating.

The unit emits a crackling sound.

• Are the image and sound normal?

• If there are no abnormalities in the image

 

 

and sound, the noise is caused by the

 

 

cabinet reacting to changes in humidity. This

 

 

will not affect performance.

 

 

 

Picture is disturbed.

• Is a connected component set directly in

• Leave some space between the display and

Sound is noisy.

front or at the side of the display?

the connected components.

Remote control operates erroneously.

 

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

out?

 

 

 

 

 

• Is IR REMOTE set to ON?

• Set IR REMOTE OFF on OPTION3 menu.

 

 

 

Monitor’s power does not turn on

• Is the monitor’s power cord plugged into a

• Plug the monitor’s power cord into a power

when the remote control’s power

power outlet?

outlet.

button is pressed.

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to

 

 

turn on the power.

 

 

 

 

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

out?

 

 

 

 

 

• Is IR REMOTE set to OFF?

• Set IR REMOTE ON.

Monitor does not operate when the

• Is the remote control pointed at the

• Point the remote control at the monitor’s

remote control’s buttons are pressed.

monitor, or is there an obstacle between

remote control sensor when pressing

 

the remote control and the monitor?

buttons, or remove the obstacle.

 

 

 

 

• Is direct sunlight or strong artificial light

• Eliminate the light by closing curtains,

 

shining on the monitor’s remote control

pointing the light in a different direction, etc.

 

sensor?

 

 

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

• The remote cable is plugged into the

• Unplug the remote cable from the monitor.

 

REMOTE IN terminal (Wired).

 

 

 

 

The front panel buttons of the main

• The front panel buttons do not function

• Set the Control Lock to OFF.

unit do not function.

during Control Lock.

 

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into

• Plug the monitor’s power cord into a power

 

a power outlet?

outlet.

 

 

 

Picture appears but no sound is

• Is the volume set at the minimum?

• Increase the volume.

produced.

 

 

• Is the mute mode set?

• Press the remote control’s MUTE button.

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the AUDIO menu

 

 

correctly.

 

 

 

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

Local interference.

Try another location for the monitor.

 

Cable interconnections.

Be sure all connections are secure.

 

Input impedance is not correct level.

 

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

Incorrect 15 PIN connector pin

Check pin assignments and connections.

 

connections.

 

 

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

 

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

• Is a source connected?

• Connect source to the monitor.

 

• Is the power management function in the

• Operate the computer (move the mouse,

 

standby or off mode?

etc.).

 

 

 

 

• Is LOOP OUT set to ON?

• Set LOOP OUT OFF.

 

 

 

Part of picture is cut off or picture is

• Is the position adjustment appropriate?

• Adjust the IMAGE ADJUST properly.

not centered.

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjustment

• Press the WIDE button on the remote

 

appropriate?

control and adjust properly.

 

 

 

Picture is unstable.

• Is the computer’s resolution setting

• Set to the proper resolution.

 

appropriate?

 

 

 

 

POWER/STANDBY indicator is

• Horizontal and / or vertical sync signal is

• Check the input signal.

lighted in red.

not present when the Intelligent Power

 

 

Manager control is on.

 

 

 

 

POWER/STANDBY indicator is

• The temperature inside the main unit has

• Promptly switch off the power of the main

blinking in red.

become too high and has activated the

unit and wait until the internal temperature

 

protector.

drops. See*1. PAGE 37

 

 

 

POWER/STANDBY indicator is

——————

• Prompty switch off the power of the main

blinking in green and red, or green.

unit. See *2. PAGE 37

 

36

Image 45
Contents Owner’s Guide Page Important Safety Instructions PD-5030/PD-6130 Precautions Important InformationRisk of Electric Shock Do not Open To avoid damage and prolong operating life Page Cleaning Safeguards Plasma Display Screen & CabinetImportant No Abrasives Contents of the Package Features you’ll enjoy includeIntroduction Introduction to the PD-5030/ PD-6130 Plasma MonitorsContents Ventilation requirements for enclosure mounting How to Attach Options to the Plasma MonitorFront View Part Names and FunctionEXT Speaker L and R Rear View/ Terminal BoardRGB/PC Remote Control5AUTO Position Battery Installation and ReplacementHandling the remote control Using the wired remote control modeOperating Range Approx 7m/23ftInstallation Mitsubishi HD Receiver/ControllerHD-5000 Connecting Your DVD Player Connecting Your VCR or Laser Disc PlayerMonitorLink Connections MonitorLink Pin Configuration DVI ConnectorMonitorLink and MonitorLink Control External DVI Device with DVI-HDCPLoop Out Video signal RGB/DVD/HD signalCable Management ClampTo cancel the sound To adjust the sound volumeTo check the settings To adjust the size or quality of the picture automaticallyTo cancel the off timer To set the off timerAfter the power is turned off with the off timer To check the remaining timeFormat Sizes When viewing videos or digital video discs Supported resolution Format Operation with Computer SignalsNarrow screen size 43 or Sxga Expand screen sizeMenu Operations On-Screen Menu OSM ControlsAdjusting the picture Video Settings MenuSetting the color temperature Adjusting the color to the desired levelReducing noise in the picture  Adjusting the white balance Making the Low Tone adjustments Gamma settings  LOW Tone settings Colorview settings Audio Settings Menu Audio settings menu ColorViewSetting the allocation of the audio connectors Monitor Settings MenuAdjusting the Position, Size, Fine Picture, Picture Adj Example Setting Audio INPUT1 to VideoSetting the on-screen menu Option1 Settings MenuSetting a computer image to the correct RGB select screen Setting the BNC connectorsExample Set the BNC Input mode to Comp  BNC Input SettingsSetting the Input Skip Setting high definition images to the suitable screen size Input Skip settings  RGB Select modesOption2 Settings Menu Resetting to the default valuesSetting the power management for computer images Setting the picture to suit the movie POWER/STANDBY indicatorPeak Bright settings Reducing burn-in of the screenOrbiter Function settings Orbiter settingsSetting the time for INVERSE/WHITE Inverse SettingsSetting the time ExampleSoft Focus settings Setting the screen size for S1/S2 video inputGray Level settings Soft FocusS1/S2 settings Setting the signal and black level for DVI signalPLUG/PLAY settings Black Level settingsUsing the timer Option3 Settings Menu Present Time settings Present Time Program Timer settings Setting the power on mode To reset the program  Special characters in the Program Timer screen PWR. on Mode settings Enabling/disabling remote control wireless transmission Button Lock settings  IR Remote settings Loop OUT settings Loop Out settingTo set the Loop OUT to on  To connect another displayColor System Settings Menu Language Settings MenuSetting the language for the menus Setting the video signal formatApplication RS-232C ControlConnections Communication ParametersSymptom Checks Remedy TroubleshootingPage Signals Specifications PD-5030Specifications PD-6130 Table of Signals Supported Supported resolutionComputer input signals supported by this system Page Mitsubishi Plasma Display Panel Limited Warranty Declaration of Conformity