Mouse, keyboards are plugged into the unit?

Frequently Asked Questions (continued)

Why does it take so long to display the contents on my USB device?

–This could be due to the large numbers of files (>500 files/folders) or size of the files (>1MB).

–There could be other non-supported files in the device that this unit is trying to read/display.

What if unsupported devices (e.g. USB

Why can’t I rotate the pictures in my device?

In order to rotate the pictures in the USB device, the picture must contain EXIF information, stored by most digital cameras. This EXIF information may have been removed when you edit or copy the picture from other devices using editing programmes.

English

mouse, keyboards) are plugged into the unit?

The device may cause this unit to be unstable. Remove the unsupported device and unplug the mains cord. Wait for a few minutes before reconnecting the mains cord and power on this unit again.

What happens when I plug in a USB HDD?

HDD is not supported as the large storage capacity makes navigation very difficult. Transfer the music files (mp3) and photos (jpg) into a flash drive if you want to playback on this recorder.

Why does this unit fail to detect my USB portable music player?

The portable music player may require propriety software that is bundled with our system in order to access the contents (eg. playlist).

What types of file does the system support?

We support only FAT16 and FAT32, not NTFS.

Why does the file name appear to be different from what was displayed on my computer (e.g. from ‘Good Bye. jpg’ to ‘Good_B~1.jpg’)?

–The length of the file name is restricted by the file system of the device (FAT16), which only supports eight (8) characters.

–The computer may be able to display the full file name as the operating system can convert the file system.

Why can’t this unit play some of my music files, photos or movies?

The music files may not be playable because of different formats and encoding bit-rates. Similarly, the photos may be of low resolution or too high resolution for this unit to support.

When playing a DivX movie, why the subtitle cannot be displayed properly?

–You have to make sure that the subtitle file has the exact same file name as the movie file. If for example the filename of the movie is “Movie.avi”, then you will need to name the text file “Movie.sub” or “Movie.srt”.

–You may need to change the ‘Character set’ or ‘DivX subtitle’ display of this player to which supports the recorded DivX subtitle.

Character set /	Subtitle language
DivX Subtitle

Standard	English, Irish, Danish,
	Estonian, Finnish, French,
	German, Italian, Portuguese,
	Luxembourgish, Norwegian
	(Bokmål and Nynorsk),
	Spanish, Swedish, Turkish

Central	Polish, Czech, Slovak,
Europe	Albanian, Hungarian,
	Slovene, Croatian, Serbian
	(Latin script), Romanian,

Cyrillic	Belarusian, Bulgarian,
	Ukrainian, Macedonian,
	Russian, Serbian,

Greek	Greek