| When you | You may be trying to | Remember that the remote control uses |
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| press a button | control a device other | IR signals to control devices other than |
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| on the remote | than the receiver, | the receiver. IR signals travel only |
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| control, the | without pointing the | 40 feet or less, and cannot go through |
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| device does | remote control | walls or other solid objects. You must |
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| not do what | directly at the device. | point the remote control directly at the |
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| you expect. |
| device, with no objects blocking the line |
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| The remote control | of sight. |
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| may be missing | If the batteries are missing or dead, insert |
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| batteries, the |
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| batteries may be | fresh |
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| incorrectly placed in | If the remote has fresh batteries, check |
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| the remote, or the | whether they are placed according to the |
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| batteries may be | label diagram. If not, remove them and |
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| weak or dead. | place correctly. |
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| The remote may not | Make sure to set the remote to the mode |
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| be set to the mode | that matches the device that you want to |
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| that matches the | control. |
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| device you want to | Make sure to set up the remote to control |
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| control. |
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| The remote may not | all the devices that you want to operate. |
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| be set up to control |
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| the device. |
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| The system | The extenders use | Temporarily stop using the extenders, |
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| uses infrared | UHF signals to | to see whether this eliminates the |
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| (IR) remote | transmit signals from | interference. If the extenders are the |
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| control | one room of the | source of the interference, you will have |
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| extenders | building to another. | to avoid using them whenever you do not |
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| (called | These signals may be | want interference with other devices that |
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| “pyramids”). | causing the | use UHF. This is because UHF signals |
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| Electronic | interference. | travel 100 feet or more, and go through |
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| devices exhibit |
| walls and other solid objects. |
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| frequency |
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| (UHF) |
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| interference. |
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| The system | The IR sensor on the | Make sure the extender that receives the |
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| uses infrared | extender that | signal from the remote control is facing |
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| (IR) remote | receives the remote | the right way, so that the IR sensor can |
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| control | control signals may | receive the remote control signals. |
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| extenders | not be facing the | Make sure the IR cable on the extender |
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| (called | remote control. | that sends the signal to the receiver is |
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| “pyramids”). | The IR cable on the | right in front of the IR sensor on the |
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| The IR remote | extender that sends | receiver front panel, so that the receiver |
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| control | the signal to the | IR sensor can receive the signals. |
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| extenders do | receiver may not be | If doing the above does not solve the |
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| not seem to | right in front of the | problem, contact the manufacturer of the |
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| work. | IR sensor on the | extenders for help. |
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| receiver front panel. |
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