Dish Network 104333 warranty If YOU Need Help, See the Trouble-Shooting Table on pag e26

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IF YOU NEED HELP

1.Review this Guide.

2.See the Trouble-Shooting Table on pag e26.

3.Call the DISH NetworkSM Service Center at 1-800-333-DISH (3474). Have the date of purchase and your customer account number ready.

4.A Representative will assist you. He or she will try to troubleshoot any problem you may be having.

5.If the Representative finds that you should return the remote control, he or she will give you a telephone number to call to get a Return Authorization (RA) number. Before shipping any equipment to us, you must get a Return Authorization number.

6.You must package returned equipment properly. Follow the instructions that the Representative gives you.

7.Write the RA number in large, clearly visible characters on the outside of the shipping box used to return the equipment.

To avoid confusion and misunderstandings, we will return shipments without an RA number clearly visible on the outside of the box to you at your expense.

8.We will:

Check the remote control, including whether it is covered under the warranty.

Replace any remote that we find is defective with a new or refurbished remote, if the defective remote is covered under the warranty. We will ship the replacement remote at our expense.

If a defective remote is not covered under the warranty, we will tell you. We may assess you a flat rate charge for a replacement remote, including shipping and insurance.

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Contents Table of Contents Remote Control Signals UHF or IR About the Remote ControlRemote Control Signals UHF or IR Installing Batteries in the Remote Control Installing Batteries Remote ControlRemote Control Modes SAT Satellite Receiver Mode Using the Remote Control ButtonsSAT Satellite Receiver Mode Power Button Themes menu Important System Information menu TV Television Mode TV Television ModePress this button to turn the television on or OFF VCR VideoCassette Recorder Mode VCR Videocassette Recorder ModeUP/DOWN/LEFT/RIGHT Arrow Buttons AUX Auxiliary Mode for Cable TV Box AUX Auxiliary Mode for Cable TV BOXAUX Auxiliary Mode for Tuner or Amplifier AUX Auxiliary Mode for Tuner or AmplifierAUX Auxiliary Mode for Tuner or Amplifier Remote Control Procedures Controlling a DeviceControlling a Device Changing the Remote Control Address Changing the Remote Control AddressInstalling an Attenuator Installing AN AttenuatorControlling Sound Volume Controlling Sound VolumeTo switch back to TV volume control, do the following Doing the Device Code Scan Doing the Device Code ScanFinding the Device Codes Finding the Device CodesTVS Device CodesVcrs ITT TUNERS/AMPLIFIERS Cable TV BoxesTROUBLE-SHOOTING Table What Is Possible Reason What to Do HappeningUHF Limited Warranty United States of AmericaAdvance Exchange Program See the Trouble-Shooting Table on pag e26 If YOU Need Help104333 104333