Advance Exchange Program

Whether covered under this warranty or not, the Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take up to three business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment. The shipping cost for receiving replacement equipment and sending back the defective equipment is a one time fee based on EchoStar’s competitive, bulk shipping rates and will be charged to your credit card.

If you do not ship the defective equipment back to EchoStar within ten days after receiving the replacement, your credit card will be charged the market price of the replacement. If you return the defective equipment after the ten days, you will receive a full refund less an administrative fee.

If damage to the defective equipment is found which DISH Network Service in its sole discretion determines is not covered by the warranty, we will charge your credit card our standard flat rate exchange fee.

This warranty gives you specific legal rights which may vary from state to state. Some states do not allow the exclusion or limitations of incidental or consequential damages, or allow limitations on the duration of an implied warranty, so those limitations may not apply to you.

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