Winegard WB-2700, WB-2000 operation manual Satellite Receiver Warranty

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WINEGARD MOBILE PRODUCTS LIMITED WARRANTY

(2 YEARS PARTS; 1 YEAR LABOR)

Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 319-754-0600 or visit www.winegard.com). Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.

If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by

Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.

Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 319-754-0600). Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or replace the product.

This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain.

RETURN AUTHORIZATION POLICY

A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy. Please call our Technical Services Department at (800) 788-4417 or send an e-mail to warranty@winegard.

com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a

shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.

WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.

ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.

In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above limitations or exclusions do not apply.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.

SATELLITE RECEIVER WARRANTY:

See manufacturer’s limited warranty policy.

Rev. 1/20/06

Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 319/754-0600 Fax 319/754-0787 • www.winegard.com

Printed in U.S.A. © 2007 Winegard Company 2452114

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Contents Winegard Page Disclaimer Trademarks CongratulationsTable of Contents Solutions to Common Operating Issues Parts Provided With HD System 1. HD Satellite Interface Box Service Provider Available SatellitesSystem Overview Product Line Model #Power Button Accessing the Main MenuSatellite Interface Components Hdtv Satellite Interface Installation Safety Tools and Material Required for InstallationSelect a Location to Install the Satellite Interface Red Wire Black Wire Plug Power Cable into Satellite InterfaceConnect Satellite Antenna to Satellite Interface Satellite Interface Satellite Interface Connect the Satellite Interface to 110VAC PowerSee Figure Install Software Update with Clone Box if necessaryConnect Data Cable to Electronics Board and Replace Dome DirecTV Operation DirecTV OverviewPress Enter to confirm Sat Provider Important DirecTV Program Guide and Channel Note Choosing the Satellite PairExample of DirecTV Satellite Switching Dish Network Overview Dish Network OperationInstall the Satellite Switch Configure Dish Network ReceiverDish SW64 Dish SW42Result. See Figure Watching Dish Network programmingSatellite 129W Notice VaryBell ExpressVU Overview Bell ExpressVU OperationConfigure Bell ExpressVU Receiver Watching Bell ExpressVU programming Main Menu Satellite Setup MenuChoose a Satellite Service Provider for Automatic Mode Satellite Interface MenuManual Mode Returning to Automatic Mode To Operate in Manual ModePress Select to select Manual Mode Mode Factory DefaultSleep Menu Enter SleepSet Sleep Time Exit Sleep ModeDefault Sleep Diagnostics MenuMenu Option Explanation Configuration Menu Troubleshooting LCD Error MessagesLCD Error Message Cause Solutions Solutions to Common Operating Issues Symptom Winegard HD Satellite Interface Winegard HD Satellite Interface Secondary DirecTV HD Receiver Message Dish Status To Clear Service Provider Standard Receiver HD ReceiverAppendix B. Recommended Receivers Appendix C. Normal Operating MessagesSatellite Receiver Warranty