Pioneer PDP 424MV specifications Troubleshooting, Symptom Checks Remedy

Page 38

Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

 

English

The unit emits a crackling sound.

• Are the image and sound normal?

• If there are no abnormalities in the image and sound,

 

 

 

 

 

the noise is caused by the cabinet reacting to

 

 

 

 

changes in temperature. This will not affect

 

 

 

 

performance.

 

 

Picture is disturbed.

• Is a connected component set directly in front or at

• Leave some space between the display and the

 

 

Sound is noisy.

the side of the display?

connected components.

 

 

Remote control operates erroneously.

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

 

 

 

 

• Is IR REMOTE set to ON?

• Set IR REMOTE OFF on OPTION3 menu.

 

 

 

 

 

 

 

 

• Has an ID number been set for the main unit?

• Set an ID number with the ID NO. SET button, or set

 

 

 

 

the ID number to ALL.

 

 

Monitor’s power does not turn on when the

• Is the monitor’s power cord plugged into a power

• Plug the monitor’s power cord into a power outlet.

 

 

remote control’s power button is pressed.

outlet?

 

 

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to turn on the

 

 

 

 

power.

 

 

 

 

 

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

 

 

 

 

• Is IR REMOTE set to OFF?

• Set IR REMOTE ON.

 

 

 

 

 

 

 

 

• Has an ID number been set for the main unit?

• Set an ID number with the ID NO. SET button, or set

 

 

 

 

the ID number to ALL.

 

 

Monitor does not operate when the remote

• Is the remote control pointed at the monitor, or is

• Point the remote control at the monitor’s remote

 

 

control’s buttons are pressed.

there an obstacle between the remote control and

control sensor when pressing buttons, or remove the

 

 

 

the monitor?

obstacle.

 

 

 

• Is direct sunlight or strong artificial light shining on

• Eliminate the light by closing curtains, pointing the

 

 

 

the monitor’s remote control sensor?

light in a different direction, etc.

 

 

 

 

 

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

 

 

 

 

• The remote cable is plugged into the REMOTE IN

• Unplug the remote cable from the monitor.

 

 

 

terminal (Wired).

 

 

 

 

 

 

 

 

The front panel buttons of the main unit do

• The front panel buttons do not function during KEY

• Set the KEY Lock to OFF.

 

 

not function.

Lock.

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into a power

• Plug the monitor’s power cord into a power outlet.

 

 

 

outlet?

 

 

 

 

 

 

 

 

Picture appears but no sound is produced.

• Is the volume set at the minimum?

• Increase the volume.

 

 

 

 

 

 

 

 

• Is the MUTING mode set?

• Press the remote control’s MUTING button.

 

 

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

 

 

 

 

 

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the SOUND menu correctly.

 

 

 

 

 

 

 

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

 

 

Local interference.

Try another location for the monitor.

 

 

 

Cable interconnections.

Be sure all connections are secure.

 

Troubleshooting

 

Input impedance is not correct level.

 

 

 

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

 

 

Incorrect RGB connector pin connections.

Check pin assignments and connections.

 

 

 

 

 

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

 

 

 

 

 

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

• Is a source connected?

• Connect source to the monitor.

 

 

 

• Is the power management function in the standby

• Operate the computer (move the mouse, etc.).

 

 

 

or off mode?

 

 

 

 

• Is LOOP OUT set to ON?

• Set LOOP OUT OFF.

 

 

Part of picture is cut off or picture is not

• Is the position adjustment appropriate?

• Adjust the SCREEN properly.

 

 

centered.

 

 

 

 

 

 

 

 

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjustment appropriate?

• Press the SCREEN SIZE button on the remote

 

 

 

 

control and adjust properly.

 

 

 

 

 

 

 

Picture is unstable.

• Is the computer’s resolution setting appropriate?

• Set to the proper resolution.

 

 

 

 

 

 

 

STANDBY/ON indicator is lighted in red.

• Horizontal and / or vertical sync signal is not

• Check the input signal.

 

 

 

present when the Intelligent Power Manager

 

 

 

 

control is on.

 

 

 

 

 

 

 

 

STANDBY/ON indicator is blinking in red.

• The temperature inside the main unit has become

• Promptly switch off the power of the main unit and

 

 

 

too high and has activated the protector.

wait until the internal temperature drops. See*1.

 

 

STANDBY/ON indicator is blinking in green

——————

• Prompty switch off the power of the main unit. See

 

 

and red, or green.

*2.

 

 

 

 

 

 

 

 

 

 

*1 Overheat protector

If the monitor becomes too hot, the overheat protector will be activated and the monitor will be turned off. If this happens, turn off the power to the monitor and unplug the power cord. If the room where the monitor is installed is particularly hot, move the monitor to a cooler location and wait for the monitor to cool for 60 minutes. If the problem persists, contact your dealer.

*2 In the following case, power off the monitor immediately and contact your dealer or authorized Service Center.

The monitor turns off 5 seconds after powering on and then the STANDBY/ON indicator blinks. It indicates that the power supply circuit, plasma display panel or temperature sensor has been damaged.

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Contents PDP-424MV Operating Instructions Risk of Electric Shock Do not Open PrecautionsImportant Information Recommendations to avoid or minimize phosphor burn-in Plasma monitor cleaning procedureTo avoid damage and prolong operating life Declaration of Conformity Important Safety Instructions S021EF Contents Installation Ventilation Requirements for enclosure mountingCable Management Video signal PC/COMPONENT signalCreating a video wall ClampUsing the wired remote control mode How to use the remote controlBattery Installation and Replacement Handling the remote controlPart Names and Function Turns the monitor’s power on and offReceives the signals from the remote control Front ViewRear View/ Terminal Board Remote Control Basic Operations When viewing videos or digital video discs Wide Operations Supported resolution Screen Size Operation with Computer SignalsWhen wide signals are input Size screen 43 or Sxga Language settings Setting the language for the menus Advanced menu mode Menu OperationsReset Menu Tree Restoring the factory default settings Setting the color temperature Picture Settings MenuAdjusting the picture Reducing noise in the pictureAdjusting the colors Adjusting the color to the desired levelMaking the Low Tone adjustments Changing the Gamma CurveSetting the allocation of the audio connectors Sound Settings MenuScreen Settings Menu Adjusting the Position, Size, PHASE, ClockSetting the PC2/COMPONENT2 connectors Option1 Settings MenuSetting the on-screen display Checking the signal being transmitted to PC1 terminalResetting to the default values Setting high definition images to the suitable screen sizeSetting the Input Skip  Input Skip settingsSTANDBY/ON indicator Option2 Settings MenuSetting the power management for computer images Setting the picture to suit the movie Inverse Settings  Orbiter settings Orbiter Function settings  Setting the time Side Mask settings Setting the gray level for the Side Mask Soft Focus settings Screen WiperSetting the signal and black level for DVI signal Option3 Settings MenuSetting the screen size for S1/S2 video input Using the timerSetting the power on mode Enabling/disabling the front panel controlsID number setting Enabling/disabling remote control wireless transmissionLoop Out setting Video Wall setting DISP. Mode settings  Divider settings Video Wall Position settings  Auto ID settings P. on Delay settings  Screen settings ABL Link settings ScreenSetting the menu mode Advanced OSD Settings MenuColor System Settings Menu Setting the video signal format Pin Assignments Mini D-Sub 15-pin connector Analog DVI-D 24-pin connector Digital Computer input signals supported by this system Table of Signals SupportedSupported resolution English Troubleshooting Symptom Checks RemedySpecifications Signals
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