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TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIO |
| VIDEO | Solutions | ||
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| Adjust Antenna Location and Connection | |
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| Check Cable Connection | |
Noisy Audio | Snowy Video |
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| Adjust Antenna Location and Connection | |
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| Check Antenna | |
Noisy Audio |
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| Check Cable Connection | |
Multiple Image | |||||
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| Move television from Electrical Appliances, Lights, | |
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Noisy Audio |
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| Vehicles and Medical Equipment | |
Interference |
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| Increase Volume | |
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| Check Mute | |
No Audio |
| Check television SPEAKERS on/off | |
Normal Video | Change Channel | ||
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| Set TV or Cable Mode Properly | |
| No Video with | Check Antenna Cables | |
Noisy Audio |
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Snow |
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| Check Power Cord is Plugged into Active Outlet | |
| ? | Adjust Brightness and Audio Controls | |
| Change Channel | ||
| Check Cable Connections | ||
No Audio | No Video | Program the Remote Control Again | |
Check Second Video Source Operation | |||
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| Adjust Color Settings | |
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| Change Channel | |
Normal Audio |
| No Color |
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| Check Audio Is Set To Stereo or Mono, Not SAP | |
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Wrong Audio |
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Normal Video |
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| Check the format of Component Video input. Change to 480i. | |
Normal Audio | Distorted Video |
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| Replace Remote Control Batteries | |
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Normal Audio | Normal Video |
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Intermittent Remote Control Operation |
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TV front control panel keys do not | Control panel may be locked. Press ACTION and TV/VIDEO buttons on the TV | ||||
front simultaneously, then quickly press ACTION and VOL buttons | |||||
operate. | |||||
simultaneously. | |||||
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Picture Menu is locked. | Press ACTION and TV/VIDEO buttons on the TV front panel simultaneously, then | ||||
quickly press ACTION and VOL buttons simultaneously to unlock. | |||||
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18z