Troubleshooting (Continued)
Problem | Check | Page |
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3D images fl icker when | • Images may appear to fl icker when fl uorescent light or ambient light | – |
watching in a room. | enters your vision. |
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| – Turn off the lights. |
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| – Block any ambient light. |
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Ghosting (a double image) | • Check that you are using 3D LCD shutter glasses that support the | – |
occurs without the image | DLP® Link™ system. |
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appearing in 3D. | – Be sure to use 3D LCD shutter glasses that support the DLP® Link™ |
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| system. |
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| • Check that the shutters on the 3D LCD shutter glasses are working | – |
| properly. |
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| – Turn the 3D LCD shutter glasses off and then on again. |
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| – Check the batteries of the 3D LCD shutter glasses. |
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| – Check that the 3D LCD shutter glasses are set to 3D viewing mode. |
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| Some 3D LCD shutter glasses are equipped with a special viewing |
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| mode (such as “dual view mode”) in addition to the normal 3D |
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| viewing mode. See the operation manual of your 3D LCD shutter |
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| glasses. |
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| • Check the settings of the projector. | – |
| – Turn the DLP® Link™ function “On”. |
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| – Use “DLP® Link™ Invert” to change the setting. |
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| • Check whether a signal that is not supported is being input. | 65 |
| – Confi gure your 3D application at the correct resolution and refresh |
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| rate. |
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| Make sure you are running your 3D application in resolutions that |
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| support 3D. To support 3D, your 3D application must be confi gured |
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| to run at the correct settings for this projector. |
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| For details on the supported signals, see “3D Supported Signals” of |
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| the Compatibility Chart. |
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| • If the projector is connected to a computer for 3D image playback, | – |
| check that a |
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| – Use the applicable software. |
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| – Set the applicable software to the fi eld sequential format. |
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| • Check that there are no obstructions between the screen and the 3D | – |
| LCD shutter glasses. |
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| – Remove any obstructions. |
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| Any obstructions may cause the glasses not to function properly |
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| causing the lenses to fl icker or turn off. Do not place your hand or |
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| other objects in front of the 3D control signal sensor on the glasses. |
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| • Check whether there is a source of high intensity lighting nearby. | – |
| – Block the light or turn it off. |
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| High intensity lighting can interfere with communication between the |
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| 3D LCD shutter glasses and the screen resulting in some fl icker. |
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| • Check whether two or more projectors are projecting 3D images at the | – |
| same time. |
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| – Use only one projector at a time. |
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This unit is equipped with a microprocessor. Its performance could be adversely affected by incorrect operation or interference. If this should happen, unplug the Unit and plug it in again after more than 5 minutes.
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