Dish Network DVR-7000 manual TV and Radio Related

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Section 7 Troubleshooting

3.TV AND RADIO RELATED

Problem	Possible cause		What to do?


1. No picture or sound in the	■	Receiver is in standby.	■ Switch the receiver on.
TV or radio mode.	■	Cable related problems.	■	Check the cable
	■	Cable related problems.	■	Check the cable
				connections and do any
				necessary work.
	■	Dish/LNB related	■ Make sure the dish and
		problems.		LNB are correctly
				adjusted. Do any
				necessary work.

2. Bad picture or noisy	■	Bad reception of the	■ Make sure the dish and
sound in the TV or radio		signal.		LNB are clean and
mode.				correctly adjusted. Do
				any necessary work.
	■	Signal interference with	■ Check the UHF settings.
		UHF-installation.		Make sure you use the
				correct channel. Please
				refer to the TV/radio user
				guide.

3. The TV shows a	■	Bad reception of the	■ Make sure the channel
No Signal message.		signal.		selected transmits.
			■ Make sure the correct
				dish or LNB is selected.
			■ Make sure the dish and
				LNB are clean and
				correctly adjusted. Do
				any necessary work.

4. There is no Dolby digital	■	The equipment is	■	Connect the
(AC-3) sound to my other		connected to the receiver		S/P DIF connector of the
equipment.		with a RCA or SCART-		receiver to the Dolby
		cable only.		digital input of the
				receiving equipment.

5. I cannot view or listen to a	■	The CI-module/smart	■ Insert, for this service, a
scrambled channel.		card is not valid.		valid CI-module/smart
				card.
	■	The CI-module/smart	■	Insert the CI-module/
		card is not (correctly)		smart card correctly.
		inserted.

6. I cannot find a channel	■	The group or sort option	■ Set the group and sort
which should be there.		is set.		mode to none.

	■ You are in the wrong list.		■ Check the all channels
				list and select the correct
				(favorite) list.

	■ The channel is hidden.		■	Unhide the channel.

7. The TV shows a popup:	■	You have selected an	■ Press the WHITE key
		empty (favorite) list.		Select the add option.
			■ Press the GREEN key
				Select the Current Sat or
				All Channels list.

© 2002 EchoStar International Corporation All rights reserved

Page 7 - 2

EchoStar DVR-7000 Viaccess

Image 70

Contents DVR-7000 Viaccess Page Dear Customer Intended USE WarrantyDisclaimer Copyright and Trademarks Preface Index Appendix General Safety Electrical SafetySymbols on the Front Panel Symbols Used on the ReceiverSymbols on the Rear Panel To Unpack Your Receiver Contents of the BOXStorage and Transport Disposal of Your Packing MaterialsTerrestrial Antenna To Setup Your Peripheral EquipmentTo Setup the Receiver DishConnect Your Equipment Connect a Dish Fixed Dish Installation with Diseqc Switch To Setup Your Receiver for the First Time For Fixed and Diseqc 1..4 Switch Installations For signal verification For Motorized Installations Manual Selection For Smatv Installations Receiver Receiver Front PanelM2 connector spring-clip Receiver Rear PanelRemote Control Unit RCU RewindEchonav Installation Menu Echonav User InterfaceUser Preferences Menu Languages User ProfileParental Lock Local Time TV SystemInstallation Setup Menu System Setup Menu LNB1Fixed Dish Setup Program SatellitesUser LNB Setting About EchostarSystem Upgrade Factory ResetCI Information Menu CI-MODULESEchonav Mode and Selection Menus IntroductionEdit Electronic Program Guide EPG SortTimers TV Infobanner Infobanner and POP-UP MenusRadio Infobanner DVR Infobanner MP3 InfobannerSubtitle POP-UP MenusSatellite List To Navigate Through the Menus To Select a ModeTo Select a Channel To Group a List To Select a ListTo Sort a List To Edit a List To Move a ChannelTo Lock a Channel To Delete a Channel To SET the Channel Volume OffsetTo Rename a Channel or Recording To Hide a Channel USE the Favorite Lists ADD a Channel to a Favorite List ADD a Group of Channels to a Favorite ListRename a Favorite List To USE the Electronic Program Guide EPG To SET a Timer Change the repetition rate Use Key, to go to the Period USE the Infobanner Related Functions Delete a TimerTo Select the Alternate Audio To USE the DVR To Select the Subtitle LanguageTo Select Another Satellite Play Back a RecordingUSE the Index Marker Play Back the Index MarkerUSE the A-B Marker Capture a Personal BackgroundInstall a Personal Background USE Live PauseTo USE the MP3 Player Play Back a SongTo SET the User Preferences To Change the User ProfileTo SET the Parental Lock To Change the LanguageTo Change the PIN Code To SET the Local Date and Time To SET the TV SystemOperation Software Maintenance Hardware MaintenanceTo Change the Setup of the Receiver To Change the User LNB Settings About Echostar Receiver InformationTo do a Software Update from the Satellite To do a Factory ResetTo GET Conditional Access Information To ADD a SatelliteTo ADD a Transponder To ADD a PID END of Life Disposal Maintenance General EPG RelatedTV and Radio Related Remote Control Unit RCU Related DVR RelatedInstallation Related MP3 Player RelatedMind dish damage, revise Troubleshooting List of Used Abbreviations Min uteExplanation of Used Terminology CcittGlossary Explanation of the Search Modes Smart CardIndex Section Index Lnbf Configuration Matrix LNB Configuration MatrixUser Defined Lnbf Matrix Appendix 1 Lnbf Configuration matrix Batteries IntroductionKeys EchoStar DVR-7000 Viaccess Setup with USE of the Equipment Code List Program the TV, VCR and AUX KEYSetup with USE of the Search Code Feature Special Setup FunctionsRead OUT the Equipment Code Volume Lock Punch Through Setup a Second TV or VCRUndo the Setup of a Second TV or VCR Reset Volume Lock Punch ThroughFactory Reset REAL-TIME MacrosTroubleshooting Full Factory ResetEquipment Codes Echostar Satellite ReceiversKEY KEY D2500 I.P AD2000 I.P SR200 I.P SR5500 LT7500 D2500 I.P AD2000 I.P SR200 I.P SR5500 LT7500 Miscelleneous Audio BPL RBM GEC Video Recorders ITV DVD