Lucent Technologies 108196197 manual Headsets, ÊHeadpiecesÊ, ÊHeadset FeaturesÊ

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Headsets

Headsets for MLX telephones allow one-touch operation, hands-free. Headsets consist of a headpiece and modular base unit. The base unit plugs into the handset jack.

Touch a button to answer a call, then touch it again to disconnect. Use the features below to control headset operation.

A calling group agent using a headset must press the Headset Hang Up button to complete a call in order to update the supervisor’s Agent button.

Headpiece

 

Modular Base Unit

Handset Jack

 

1

4

2

3

7

5

6

 

8

0

9

 

 

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ÊHeadpiecesÊ

Mirage®. Receiver fits over either ear. Not for noisy environments. StarSet®. Eartip fits in ear canal.

Supra® Monaural. Adjustable headband and soft ear cushion.

Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone that reduces background noise transmission by up to 75%.

Supra Binaural. Sound in both ears.

Supra Binaural Noise-Canceling (NC). Same as above with noise-canceling microphone on flexible boom; features windscreen and reduces background noise transmission by up to 75%.

ÊHeadset FeaturesÊ

Must be programmed on buttons. To program:

See Programming Buttons & Settings, p. 27.

There are four features used with headsets: Headset Hang Up, Headset Status, Headset Auto Answer, and Headset/Handset Mute. All must be programmed on buttons. The Headset Hang Up button (required) is programmed by your system manager and activates headset operation at your phone.

To use Headset Hang Up:

Press the programmed button to answer a call and press it again to disconnect, even if the caller hangs up. Unless you have programmed a Headset Status button, headset operation is always on.

To use Headset Status:

Press the programmed button to switch between headset and handset operation; when headset operation is on, the green light is on.

To use Headset Auto Answer:

Connects you automatically to ringing calls during headset operation. When you press the button to activate the feature, the green light goes on; to turn off Headset Auto Answer operation, press the button again.

To use Headset/Handset Mute:

Lets you turn off the microphone in the headset or handset, so that a caller cannot hear your conversation. The red light goes on when the headset (during headset operation) or the handset (during handset operation) microphone is off.

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Contents Contents Page Your Merlin Legend MLX Direct-Line Console Message Status Button DSS Buttons Understanding Your DSSFixed Page Buttons Reserved buttonsIcom Voice Icom RingSA Ring SA VoiceTone Meaning ÊRingsÊRing Meaning Feature Finder Calling If you want to ThenHandling Console Basics Customizing Your Phone If you want to ThenCovering Calls See Forward & Follow Me, pPrivacy Messaging If you want to ThenTimekeeping See Programming Buttons & Settings, p HeadsetsÊHeadset FeaturesÊ ÊHeadpiecesÊÊAnswering CallsÊ Call HandlingÊMaking CallsÊ ÊTransferÊ ÊHoldÊÊConferenceÊ To end the conference, hang upMessaging If you want to ThenÊSend/Remove MessageÊ ÊRemindersÊTo read and respond to messages on your display ÊSignaling & NotifyÊÊReceiving MessagesÊ Select Messages MsgsÊPosting MessagesÊ ÊLeaving MessagesÊPress the Leave Message button you have programmed Directories ÊPersonal DirectoryÊÊOther FeaturesÊ Using FeaturesÊDisplay-Only FeaturesÊ Feature CodesÊAlarm Clock & TimerÊ Often-Used FeaturesÊAlarmÊ ÊAccount CodesÊÊAuthorization CodesÊ ÊAuto DialÊCallback & Line RequestÊ To cancel a Callback requestBarge-InÊ To useÊCoverageÊ ÊCall WaitingÊÊCamp-OnÊ To turn Call Waiting on or offÊLast Number DialÊ ÊDirect Voice MailÊÊDo Not DisturbÊ To change the status from your consoleÊForward & Follow MeÊ ÊNight ServiceÊÊPagingÊ ÊParkÊ ÊPark & PickupÊÊSaved Number DialÊ ÊPickupÊÊPrivacyÊ ÊSystem Speed DialÊDisplay Reference Group Name Feature Name Line Display AbbreviationPaging Groups Loudspeaker Paging Line Number Zone All NameProgramming Buttons & Settings Programming Codes Allowed Special Characters ÊConf