Lucent Technologies 108196197 manual Call Handling, ÊAnswering CallsÊ, ÊMaking CallsÊ

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Call Handling

ÊAnswering CallsÊ

You can answer a call using the handset, headset, or speakerphone. Different calls have distinctive ringing patterns. To identify calls by their ringing patterns see Rings, p. 4.

To answer a ringing call:

Lift the handset, press the Speaker button, or use the headset. If the red light is off next to the line with the incoming call (flashing green light), you must press the button next to the flashing green light first.

To answer a voice-announced call:

If Mute is on (green light next to it is lit), press the Mute button to turn Mute off. Lift the handset or use the headset (see Headsets, p. 8). If the HFAI button is on (the green light next to it is lit), voice-announced calls are answered automatically on the speakerphone.

ÊMaking CallsÊ

Lifting the handset or pressing the Speaker button connects you to a free line automatically. When using a headset (see p. 8), select a line button first.

To make an inside ringing call:

1.If the red light next to the SA Ring/ICOM Ring button you want to use is not lit or if you are using a headset, press the button.

2.Lift the handset, press the Speaker button, or use the headset (see Headsets, p. 8).

3.Press a DSS or Auto Dial button, or dial the number for the extension you want to call.

To make an inside voice-announced call:

1.If the red light next to the SA Voice/ICOM Voice button you want to use is not lit or if using a headset, press the button.

2.Lift the handset, press the Speaker button, or use the headset (see Headsets, p. 8).

3.Press a DSS or Auto Dial button, or dial the number for the extension you want to call. When you hear a beep, begin talking. If you hear a busy tone, the person is unavailable. If you hear ringing, the person cannot receive a voice-announced call but may be able to answer your call as a ringing call.

To make an outside call:

1.If the red light next to the line button or

SA button you want to use is not lit or if you are using a headset, press the button.

2.Lift the handset, press the Speaker button, or use the headset (see Headsets, p. 8).

3.Listen for a dial tone and dial the telephone number (include the dial-out code, if nec- essary), or press the outside Auto Dial button.

4.If you are making the call for a co-worker, transfer the call as described in Transfer, p. 10.

Note:

For more information about programming Auto Dial buttons, see p. 18.

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Contents Contents Page Your Merlin Legend MLX Direct-Line Console Reserved buttons Understanding Your DSSFixed Page Buttons Message Status Button DSS ButtonsSA Voice Icom RingSA Ring Icom VoiceRing Meaning ÊRingsÊTone Meaning Calling If you want to Then Feature Finder See Forward & Follow Me, p Customizing Your Phone If you want to Then Covering Calls Handling Console BasicsTimekeeping Messaging If you want to ThenPrivacy ÊHeadpiecesÊ HeadsetsÊHeadset FeaturesÊ See Programming Buttons & Settings, pÊMaking CallsÊ Call HandlingÊAnswering CallsÊ To end the conference, hang up ÊHoldÊÊConferenceÊ ÊTransferÊIf you want to Then MessagingÊRemindersÊ ÊSend/Remove MessageÊSelect Messages Msgs ÊSignaling & NotifyÊÊReceiving MessagesÊ To read and respond to messages on your displayPress the Leave Message button you have programmed ÊLeaving MessagesÊÊPosting MessagesÊ ÊPersonal DirectoryÊ DirectoriesFeature Codes Using FeaturesÊDisplay-Only FeaturesÊ ÊOther FeaturesÊÊAccount CodesÊ Often-Used FeaturesÊAlarmÊ ÊAlarm Clock & TimerÊÊAuto DialÊ ÊAuthorization CodesÊTo use To cancel a Callback requestBarge-InÊ Callback & Line RequestÊTo turn Call Waiting on or off ÊCall WaitingÊÊCamp-OnÊ ÊCoverageÊTo change the status from your console ÊDirect Voice MailÊÊDo Not DisturbÊ ÊLast Number DialÊÊPagingÊ ÊNight ServiceÊÊForward & Follow MeÊ ÊPark & PickupÊ ÊParkÊÊSystem Speed DialÊ ÊPickupÊÊPrivacyÊ ÊSaved Number DialÊDisplay Reference Name Feature Name Line Display AbbreviationPaging Groups Loudspeaker Paging Line Number Zone All Group NameProgramming Buttons & Settings Programming Codes Conf Special Characters ÊAllowed