AppleTalk (Macintosh)
Problem No. 1 | Why do I get an incorrect printout? |
Solution No. 1 | Some possible reasons are: |
| ■ You may have chosen Binary encoding to print the file. Try |
| to use ASCII encoding. |
| ■ Some of the fonts, which are in your print file may not be |
| supported by the printer. Try selecting LaserWriter 7 instead |
| of LaserWriter 8. |
Problem No. 2 | Can't find the Print Server's name in the Chooser. |
Solution No. 2 | Try the following: |
| 1. Make sure that AppleTalk is on (the button next to Active is |
| highlighted in the Chooser). |
| 2. Make sure the printer has been on and in the READY state |
| for a few minutes. |
| 3. Make sure the printer has not been renamed since its last |
| appearance in the Chooser. |
| 4. If the printer resides on a network with multiple zones, make |
| sure the correct zone is selected from the AppleTalk Zones |
| box in the Chooser. |
Problem No. 3 | My document didn't print to the right printer. |
Solution No. 3 | Check the following: |
| ■ Another Print Server with the same name may have received |
| your print job. Use the PSTOOL to reconfigure your Print |
| Server name and ensure all Print Server s have unique names. |
| ■ Make sure your application output encode is set to ASCII. |
| If not, change it to ASCII. |
Problem No. 4 | My file doesn't print with the correct fonts. |
Solution No. 4 | Try changing your printer driver to LaserWriter 7. |
Problem No. 5 | My EPS file doesn't print with the correct fonts. |
Solution No. 5 | This is a problem that occurs in some application programs. Try |
| downloading the fonts contained in the EPS file before printing |
| the saved EPS file. |
Problem No. 6 | I can't select the "Remaining from:" item in the print dialog box. |
Solution No. 6 | If you have selected the Layout value, "2 Up", or "4 Up", you |
| cannot access the Remaining from item. Choose other selections. |
www.netcomm.com.au | Rev. 1 - YML657 |
Page 60 | NP3640 Fast Ethernet Mini Print Server User Guide |