Troubleshooting
Symptom | Possible cause | Remedy |
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Can’t turn | The power cord is not connected. | Connect the power cord to a suitable wall outlet. | ||||
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| Turn off the | |||||
on the | External interference is affecting the | |||||
again. If that fails, disconnect the power cord from the wall out- | ||||||
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let, wait 10 seconds, reconnect it, then try turning it on again. | ||||||
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| The wrong input source is selected on your TV. | On your TV, select the input to which the | ||||
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| The video cable is not connected properly. | Check the video cable and correct as necessary (pages 19, 21). | ||||
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| On the Australian model, the PAL Output Setting is | Change the PAL Output Setting to the correct setting for the | ||||
| set incorrectly for the connected TV. | TV. |
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| No HDMI Video Output? |
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| The HDMI Output Setting is set to Off. | Try pressing the [RESOLUTION] button on the remote con- | ||||
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| troller repeatedly to switch the HDMI OUT on, and then | ||||
| Your TV doesn’t support HDMI Resolution set- | |||||
| pressing the [RESOLUTION] button repeatedly to get pic- | |||||
| tings of 480i, 720p, 1080i, and 1080p. | |||||
| ture (page 24). |
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| No Component Video Output? |
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| Press and hold down the Previous [ |
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No picture? | Your TV does not support progressive scanning. | press the [ON/STANDBY] button to change the component | ||||
video output to interlaced (page 45). Make sure the PRGV | ||||||
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| indicator is not on. |
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| HD JPEG mode is on. | When HD JPEG mode is on, no video is output by the COM- | ||||
| PONENT VIDEO OUT. |
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| The Progressive setting is set to Progressive. | When set to Progressive, only the component video output | ||||
| outputs video. |
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| Press and hold down the Previous [ |
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| The Progressive setting is not set to interlaced. | press the [ON/STANDBY] button to change the component | ||||
| video output to interlaced (page 45). Make sure the PRGV | |||||
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| indicator is not on. |
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| Your TV is connected with | HD JPEG mode can only be used with the HDMI OUT. | ||||
| video and HD JPEG mode is selected. | |||||
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| The wrong input source is selected on your | On your | ||||
| amp or AV receiver. | the |
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| The audio cable is not connected properly. | Check the audio cable and correct as necessary (page | ||||
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| The | Turn on the |
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| The Digital/HDMI Audio Out setting is incorrect. | Check the Digital/HDMI Audio Out setting and correct as | ||||
| necessary (page 46). |
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| No Sound from the HDMI OUT? |
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| The Digital/HDMI Audio Out setting is set to Off. | Change the Digital/HDMI Audio Out setting to either All or | ||||
| PCM (page 46). |
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No sound? | The DVD player is connected to the DVI jack on | You won’t hear any sound from the HDMI output if the | ||||
your TV or AV receiver. | source component is only | |||||
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| The HDMI setting on your TV or AV receiver is set | Change the HDMI setting on your TV or AV receiver to | ||||
| to DVI. | HDMI. |
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| Your TV or AV receiver doesn’t support Dolby | Change the Digital/HDMI Audio Out setting to PCM (see | ||||
| Digital. | “Audio Formats” on page 22). |
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| Your TV or AV receiver doesn’t support DTS. | soundtracks. On your | ||||
| select an audio format other than DTS (see “Audio Formats” | |||||
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| on page 22). |
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| Your TV or AV receiver doesn’t support 96 kHz | Change the Linear PCM Out setting to Down Sample On | ||||
| PCM. | (page 46). |
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