Onkyo DV-CP706 instruction manual Troubleshooting

Troubleshooting—Continued

Symptom	Possible cause	Remedy
	No Digital Audio Output?
	The Digital/HDMI Audio Out setting is set to	Change the Digital/HDMI Audio Out setting to
	Off.	either All or PCM (page 46).
	Your TV or AV receiver doesn’t support Dolby	Change the Digital/HDMI Audio Out setting to
	Digital.	PCM (page 46).
		The DV-CP706 will not be able to play DTS for-
No sound?	Your TV or AV receiver doesn’t support DTS.	mat audio or soundtracks. On your DVD-Video
		disc’s audio setup menu, select an audio format
		other than DTS.
	The source material is DTS and the Digital/	When the Digital/HDMI Audio Out setting is set to
		PCM, DTS sources are not output by the digital
	HDMI Audio Out setting is set to PCM.
		audio outputs. Change the setting to ALL.
	Your TV or AV receiver doesn’t support	Change the Linear PCM Out setting to Down Sam-
	96 kHz PCM.	ple On (page 46).
The picture distorts	The disc is dirty.	Remove the disc and clean it (page 10).
	You’re using the Fast Forward or Fast Reverse	A little picture distortion may occur when using
occasionally?
	function.	these functions. This is normal.
Picture instability or	The DV-CP706 is connected to your TV via a	Connect the DV-CP706 directly to your TV
	VCR or other video equipment and its copy
noise?		(page 19).
	protection system is affecting the picture.
	No discs loaded.	Load some discs (page 25).
	The selected disc cannot be played because	Load only compatible discs (page 8).
	it’s incompatible.
Can’t start playback?	The disc is upside down.	Load the disc the correct way up (page 25).
	The disc is not centered in the disc bay.	Place the disc in the center of the disc bay (page 25).
	The disc is dirty.	Remove the disc and clean it (page 10).
	The selected disc has parental lock and the	Turn off the Parental Lock function (page 48).
	Parental Lock function is on.
Can play CDs but not	The Chain mode function is set to play only	Change the Chain mode setting or cancel Chain
DVDs?	CDs.	mode (page 35).
Can play DVDs but not	The Chain mode function is set to play only	Change the Chain mode setting or cancel Chain
CDs?	DVDs.	mode (page 35).
Can’t play MP3/WMA/	The disc is not ISO9660 Level 2 format or	Use only ISO9660 Level 2 format or Joliet discs
	Joliet.	(page 9).
JPEG discs?
	The disc has not been finalized.	Finalize the disc (page 9).
	MP3 files without a “.mp3” or “.MP3” file-	Use the correct filename extension (page 9).
	name extension are not recognized.
Can’t select MP3 files?
	The sampling rate or bit-rate is not supported.	Use MP3 files that use the supported sampling
		rates and bit-rates.
	WMA files without a “.wma” or “.WMA” file-	Use the correct filename extension (page 9).
Can’t play WMA files?	name extension are not recognized.
	The WMA file’s copyright option is on.	Don’t use the copyright option (page 9).
	JPEG files without a “.jpg” or “.JPG” filename	Use the correct filename extension (page 9).
	extension are not recognized.
Can’t view JPEG files?
	The JPEG file is too big.	Use JPEG files that are less than 5 megabytes
		(page 9).
The message“BAD DISC”	The disc is dirty.	Remove the disc and clean it (page 10).
appears on the display?
Buttons on the	Power supply voltage fluctuations and other	Turn off the DV-CP706, wait five seconds, then
		turn it on again. If that doesn’t resolve the issue,
DV-CP706 and remote	anomalies, such as static electricity, can inter-
		disconnect the power cord from the wall outlet,
controller don’t work?	fere with normal operation.
		wait five seconds, reconnect it, then try again.

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