LaCie DVD121 user manual Troubleshooting

Page 36

LaCie Dupli Disc DVD121 USB 2.0

Troubleshooting

User Manual

page 36

 

 

5. Troubleshooting

5.1. About The Display Screen

If, after powering on the LaCie Dupli Disc DVD121, the Display screen does not light and no images appear, check to ensure that the power cord is firmly seated in both the drive and the power outlet.

5.2. About Error Messages

During the main functions, if you press the ESC button during an operation, an error message will appear on the Dis- play screen. This also has the potential to cause the LaCie Dupli Disc DVD121 to hang, and you may need to power the device off and then on. If a read fails, an error message will appear on the Display screen. Try another source disc to see if the problem persists. If the LaCie Dupli Disc DVD121 does not detect any of the drives after powering on, an error mes- sage will be shown on the Display screen.

5.3. Errors With The DVD Drives

If either of the DVD drives cannot read a disc, check to ensure that the format is compatible with the drive and check to see that the disc has not been damaged.

5.4. Errors With Control Panel Buttons

If none of the Control Panel buttons is responding, please contact your LaCie reseller or LaCie Technical Support.

5.5. High Disc Failure Rates

If you are experiencing a high failure rate while copying, please try the following steps:

Lower the speed of the DVD±RW drive (refer to page 26, CD Burn Speed and DVD Burn Speed).

Inspect the blank disc’s surface to ensure that it is not scratched or damaged.

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Contents Table of Contents Contacting Customer Support LaCie Dupli Disc DVD121 USB Forward Health and Safety Precautions Class I Laser productGeneral Use Precautions Media PrecautionsIntroduction To The LaCie Dupli Disc DVD121 Data Safety Manual UpdatesFew Words About Copyright Laws Your LaCie Dupli Disc DVD121 Supported DVD FormatsSupported CD Formats Views Of The Drive Front ViewFront View Control Panel DVD Duplicator VerFront View DVD-ROM And DVD±RW Drives Rear View Setting Up Your LaCie Dupli Disc DVD121 Powering On Your LaCie Dupli Disc DVD121Connecting Via USB DVD Duplicator 1-1 ver Initialize Sdram Detect DrivesUSB Mode USB LH mode Back to SA-Mode? YesHow to activate USB connectivity on your duplicator Turning Off The LaCie Dupli Disc DVD121Using Your LaCie Dupli Disc DVD121 Language Copy CopyCopying DVD Xxxx.x MB Copy OKTesting DVD Xxxx.x MB Dxxxx TestTest Test & Copy Test & CopyTest & Copy OK Copying DVD Xxxx.x MB Dxx.xx Verify ComparePrescan Disc InfoSelect Source ImageEdit Track Select Track End 1Track0325 End edit disc and burn?YesCopying- 48X Edit 1/10 1/1 Burn Complete10.2 .2 CD to HDD 10.3 .3 Play Audio Track10.4 .4 Close Session Setup SetupSetup Language CD Burn Speed11.1 .1. Language 11.2 .2. CD Burn SpeedSetup Read Speed Setup Auto Start DriveSetup Startup Menu Setup Auto Verify Setup Auto Compare11.7 .7. Auto Verify 11.8 .8. Auto CompareSetup Eject Disc Setup Burn ModeSetup Display Time Setup Button Sound Setup Device InfoSetup System Info DVD-RW ND-3550AUSB Mode Setup Quick EraseSetup Full Erase 11.17 .17. Quick EraseAdvanced Setup Advanced Setup13.3 .3. Read Error Skip 13.1 .1. UnderRun Protect13.2 .2. Overburn 13.4 .4. Format HDD13.7 .7. Update Firmware 13.9 .9. H/W Diagnostic13.10 .10. Local Default 13.8 .8. Compare Firmware13.12 13.12. Isrc & MCN 13.13 .13. CD-TEXT13.14 .14. USB Option Troubleshooting Emergency Ejection Of Discs Display Screen Messages Contacting Customer Support Before You Contact Technical SupportWarranty