Samsung SRD-440 External HDDs to the DVR, HDD installed. Try again with a different HDD

Page 101

Symptom

 

 

Countermeasures

 

I've found that the DVR does not recognize as many

It takes time for the DVR to recognize multiple external HDDs. Try again

disks as installed when I have connected multiple

 

in a moment and if the problem (of failure to recognize as many HDDs

external HDDs to the DVR.

 

as connected) persists, it may occur due to a mechanical error of the

 

 

 

HDD installed. Try again with a different HDD.

 

A message of “Need to reset date/time.” Is displayed

This message is displayed if there occurs a problem with the time

 

on the screen.

 

setting of the internal clock or an error in the clock itself.

 

 

 

Contact the retailer or the service center for more information.

 

The time bar is not displayed in Search mode.

The timeline can switch between normal and extension mode.

 

 

 

In extension mode, the time bar may not be displayed in the current

 

 

 

timeline. Switch to normal mode or use the left or right button to

 

 

 

navigate through the time bar.

 

The “NO HDD” icon and an error message are

Check the HDD for connection. If the problem persists in a normal

 

displayed.

 

condition, contact the nearest service center to have the HDD checked

 

 

by the service personnel.

 

I have connected an external storage device (external

See the compatibility list of external storage devices to check if the

 

SATA HDD) to the DVR but the DVR seems not to

 

connected device is supported by the DVR.

 

recognize it.

 

For the compatibility list, contact the retailer where you purchased the

 

 

 

DVR.

 

 

 

 

 

 

If I press the ESC key in full screen mode of the

Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC

 

WebViewer, the system does not switch to a normal

 

 

key again. The system will switch to a normal split mode.

 

split mode.

 

 

 

 

 

 

 

 

 

 

I found it difficult to configure the network settings if

For more information, refer to the user manual.

 

using the default search, backup and router settings.

If you want to check the basics of the product for a quick start, refer to

 

 

the quick start guide (backup, search).

 

I forgot the password.

Contact the DVR administrator for help.

 

Backup data is just not played by the PC or DVR.

When you are backing up data, you have choices about the player

 

 

 

either: PC or DVR. Make your selection before proceeding.

 

 

If you are using the PC to play the data, the format of the backup file

 

 

 

should be either AVI or SEC.

 

 

If you are using the DVR for this purpose, formatting backup files should

 

 

be done by the DVR.

 

My player does not switch to Live mode while in

 

@

 

 

 

 

 

playback.

 

Press the Stop [

] button on the remote control, or click the [

 

 

 

 

]

 

icon on the launcher to switch to Live mode.

 

 

 

 

 

APPENDIX

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Contents SRD-440 Channel DVRChannel DVR  Overview Important Safety InstructionsBefore Start BatteryContents WEB Viewer Search & PlayFeatures Standards Approvals Package ContentsPart Names and Functions Front Part Names and Functions Rear Changing the Remote Control ID Remote ControlUsing the Numeric buttons Checking the Installation Environment InstallationConnecting the USB Connecting the VIDEO, AUDIO, and MonitorConnecting POS Device  Connecting with Other DeviceConnecting the RS-485 Device Connecting the Alarm INPUT/OUTPUTConnecting the alarm input signal Connecting the alarm output signalConnecting to Network through Ethernet 10/100BaseT Connecting the NetworkConnecting to the Network using the router  Connecting withConnecting to Network through Adsl Starting the system Getting StartedShutting Down the System  LiveLocking All Buttons LoginLive Live Screen ConfigurationIcons on the Live Screen Split Mode Menu Error InformationSplit Mode Menu Live Screen MenuSingle Mode Menu View the Launcher Menu PTZ Alarm FreezeSystem Date/Time/Language Time. PTZSwitching the screen mode Live ModeSwitching the screen automatically PIPSwitching to Single Mode Channel SettingSpot OUT Selecting a Spot Out modeZoom Multichannel Live MenuYou can turn the sound on/off the CH1 in Live mode Audio ON/OFF in Single modeAudio ON/OFF FreezeCH2 Date/Time/Language System SetupSetting the Date/Time/Language Using the Calendar Setting HolidayUsing Virtual Keyboard Setting the AdministratorPermission Management Permission ManagementTo set the group authority Setting the Group Using the DVR To restrict the user permissions To change the user passwordSetting Permissions Setting the UserWhen the user setup is done, press OK SetupChecking the System Information System ManagementSystem Management System InformationUpdating the Software  UsingSystem Log SettingsLog Information Event Log Backup LogUse the up/down buttons Select Event Log Use direction buttonsSetting the Camera Setting the DeviceCamera Press Enter buttonClear All Selected cell is removed from the Privacy Region Screen SetupTo set the privacy zone Confirming Devices Setting the PTZStorage Device HDD Alarm HDD AlarmFormatting You can format a storage devicePOS Devices Remote DevicesItem, and press Enter button Remote DevicePreset Setup Add PresetMonitor Setting the MonitorSetting Display position Setting the Screen Mode Setting the Spot OutRecording Schedule Setting the RecordingRecord Recording ScheduleSetting Standard Recording Properties REC Quality / ResolutionEvent Record Duration Recording Color TagsRecord Option Setting Event Recording PropertiesWindow of sensor detection setup appears Setting the EventSensor Detection Detection, and press Enter buttonMotion Detection Setting the Motion Detection AreaWindow of video loss detection area setup appears Alarm ScheduleAlarm Schedule Video Loss DetectionSetting the Backup BackupYou can backup the desired data to a connected device BackupConnection Mode Network ConfigurationSetting the Connection You can set the network connection route and protocolProtocol Setting the ProtocolMove to Connection Mode, and press Enter When no router is used Connecting and Setting the NetworkInternal Port Range Set the same to the External Port Range When a router is usedLive Transfer Ddns SettingLive Transfer Event Setting Mailing ServiceSmtp Setting Recipient Setting Group SettingWhen the recipient setting is done, press OK RecipientControlling a PTZ Device Using the PTZ cameraPTZ Device Getting started with PTZCamera Setting Preset SettingSearch It does not appear in Backup SearchTime Search You can search for recorded data of a desired timeSearch & Play Backup SearchEvent Search Motion Search POS SearchSelect POS Search in the Search menu POS SearchPlayback Backup RangePlay  For data search, refer to Search.REC Records all channels in Live mode Partial Backup Using the Playback ButtonMode Switch DVR setProduct Features What is Web Viewer?Introducing WEB Viewer System RequirementsClick Install Connecting WEB ViewerUsing Live Viewer Single Mode You can change the split mode by clicking each number iconOSD Information Display SPLIT-SCREENConnected DVR Setting the display of the OSD time informationChanging the Live Screen Mode Capture Saves the current screen into a BMP or Jpeg file Saving the Live Screen on the PCChanging the Live Screen Channel Using PTZ CameraWeb viewer Using Search Viewer SPLIT-SCREEN Saving the Live Screen on the PC Searching the Recorded Video in the Timeline Searching the Recorded Video in the CalendarYou can configure the various settings of the DVR system Viewer SetupSystem Controlling PlaybackPermission Management HolidaySystem Management Camera DevicePOS Device Storage DeviceRemote Device Monitor Record For more information, refer to Setting the Recording.Recording Schedule Event Record DurationEvent REC Quality & ResolutionRecord Option Sensor DetectionYou can set the alarm output time if a video loss occurs Alarm ScheduleMotion Detection Video Loss DetectionYou can check the Ddns settings For more information, refer to Network Configuration.Network ConnectionSmtp Mailing ServiceLive Transfer About Key Features What is Mobile Viewer?Mobile Viewer Compatible SmartphoneRecommended System Requirements SEC Backup Viewer Backup Viewer RTP, RTSP, HTTP, CGI Product SpecificationSEQUENCE, PIP Hdmi 500GB Sata HDDERNA/GE/VCL TP/VICON/ELMO  AppendixProduct Overview 4321 Default Setting Duration Category Details Factory Default 9600 192.168.1.1 192.168.1.200255.255.255.0 168.126.63.1Troubleshooting By the service personnel HDD installed. Try again with a different HDDSplit mode Icon on the launcher to switch to Live mode4CIF 2CIFCIF Preamble Open Source License Report on the ProductVersion 2, June USAPage No Warranty GNU Lesser General Public License instead of this License How to Apply These Terms to Your New ProgramsSome devices are designed to deny users access to Source Code Terms and ConditionsConveying Verbatim Copies Additional Terms Automatic Licensing of Downstream Recipients Acceptance Not Required for Having CopiesRevised Versions of this License PatentsUse with the GNU Affero General Public License END of Terms and Conditions Limitation of LiabilityInterpretation of Sections 15 Page Modified work must itself be a software library Page How to Apply These Terms to Your New Libraries Original SSLeay License OpenSSL LicensePage Correct disposal of batteries in this product Chertsey, Surrey, United Kingdom KT16 OPS Sales Network
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