Troubleshooting, continued
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 | Problem | Possible Solution | 
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| 30. | The TV Speaker icon or A/V Receiver icon is | • Select the Change setting from the Edit NetCommand menu, and | 
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 | grayed out and not selectable. | then select the device (for example VCR). Once the Connection | 
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 | screen is displayed, check if the audio checkbox is selected for the | 
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 | TV input and/or AVR input. | 
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| 31. | Devices are grayed out in the Device Selection | • A recording is in progress requiring the use of Monitor Out. Cancel | 
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 | menu or the PIP Selection menu. | the recording to select the device. | 
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 | • Digital channels and media cards cannot display in the PIP or POP. | 
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| 32. | Cannot see the A/V Receiver menu. | • The A/V Receiver is not connected to any input of the TV. To check | 
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 | the A/V Receiver menu temporarily plug into an unused input of the | 
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 | TV. Then select Review from the Setup Menu, turn the input On to | 
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 | view the A/V Receiver menu. | 
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| 33. | Screen is black when trying to view digital | • The PerfectColor™ color balance has been incorrectly set. Use the | 
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 | channels or IEEE 1394 device. | Advanced menu to reset the color balance. | 
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| 34. | The REC button is not working, or, on the | • The device does not support recording, such as a DVD player. | 
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 | Transport menu the record key is grayed out and | • Recordings can not be initiated from the Transport menu when | 
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 | not available. | using an IEEE 1394 device. Press REC instead. The Record | 
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 | menu displays allowing setup of a recording. | 
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| 35. | A program recorded on your TV is distorted | • TV was set to Anamorphic when program was recorded. | 
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 | when played on a 4:3 TV. | Record programs in Cropped mode if playing back on a 4:3 TV. | 
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| 36. | Excessive digital artifacts. | • The IEEE 1394 cable is too long (15 feet between devices is the | 
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 | maximum length). | 
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 | • There may be a slow device in the middle of the IEEE 1394 network. | 
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 | Move the slow devices to the end so that connections for faster | 
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 | devices do not pass through them. | 
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| 37. | Cannot see a picture from a DV Camcorder. | • Go to Device Selection menu and select analog connection. | 
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 | • Connect the DV Camcorder to analog input (for example,  | 
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 | Select Setup from the main menu, then Change. At the Change | 
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 | screen, select the camcorder. On the Name screen, check Analog | 
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 | Connection. Select the device and on the following screen, select | 
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 | which analog input was used, and check audio and/or video. | 
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| 38. | DVCR analog/digital problems. | • If the tape is currently playing but no picture displays, there may be a | 
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 | mismatch of the media with the display. Press DEVICE to | 
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 | display the Device Selection menu. Press ENTER for the DVCR | 
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 | device. If digital is selected, try analog, or if analog is selected, try | 
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 | digital. | 
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| 39. | • Digital cable signals on IEEE 1394 can exceed the data rate | |
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 | outs (loss of picture or sound), or no playback. | standards supported by DVCR. | 
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| 40. | There is no audio and video from the IEEE 1394 | • The device is not turned on - turn the device power on. | 
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 | device. | • No media (tape or disc) is inserted into the device. | 
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 | • The media is blank (has no recording). | 
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 | • The play command failed - Try pressing play again on the device’s | 
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 | remote control or front panel. | 
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 | • The device is already in use (for example: the device is currently | 
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 | recording). | 
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 | • The source is  | 
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 | • The device’s digital video signal is not supported by the TV, such as | 
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 | DV video, common with camcorders. Use analog connections | 
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 | instead, if available. | 
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 | • The device is not an audio/video device. | 
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 | • Too many other devices are already communicating over | 
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 | IEEE 1394. Remove or stop some devices and try again. | 
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| 41. | The IEEE 1394 Device is not listed in the Device | • The device is unchecked in the Review screen. Select the | 
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 | Selection menu. | NetCommand menu. Through Review, verify the device is checked. | 
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 | • The IEEE 1394 plug is disconnected or loose. | 
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 | • The IEEE 1394 Device has not been powered On. Turn on. | 
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 | • The device has not been discovered. | 
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 | • The device is not an Audio/Video device | 
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