Motorola DCH6416 installation manual Using the Diagnostics, General Status

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4 DIAGNOSTICS

Diagnostics are displayed on the on-screen display (OSD) and front-panel display. They confirm proper installation, including:

•Checking error states and signal integrity

•Identifying the cable terminal on the network

•Verify communications with the headend For the diagnostics described in this section:

•All indicators are in decimal notation, unless otherwise noted.

•All signal-level and quality indicators use a 1% to 100% scale, unless otherwise noted.

•All sample displays are illustrative; actual data may differ from the examples.

Using the Diagnostics

To use the diagnostics:

1.Ensure that the DCH6416 is installed with the Thin Client software and that it is connected to an AC outlet.

2.Press POWER and immediately press SELECT to enable diagnostic mode. The Diagnostics main menu is displayed on the OSD and “d01” is displayed on the front-panel display:

Figure 4- 1 Example of the Front panel display for the main menu

You can use the following keys to navigate the diagnostics menus:

•Press channel ▲, channel ▼, cursor ▲, or cursor ▼ to select d01 through E.

•Press cursor ◄, cursor ►, select or enter to execute the selected diagnostic.

•Select E from the main menu or press power to exit.

General Status

This diagnostic displays system status information on the OSD and front panel. The information is updated each time the diagnostic is displayed.

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Contents DCH6416 Page Important Safety Instructions FCC Compliance Caring for the Environment by Recycling Page Contents Figures DVR Recording Time Guidelines TablesPage Tuners FeaturesStandard DVR Functionality Standard Audio/Video FeaturesStandard Miscellaneous Features Standard Data FeaturesCompany From USA or Canada Outside USA or Canada If You Need HelpCalling for Repairs Front Panel Format Button Front PanelOperation Video Format Indicators Front Panel DisplayRear panel connections Rear PanelUnsupported CableCARD Insertion CableCARDAlert Screens CableCARD RemovalInvalid CableCARD Security Certificate Invalid CableCARD-DCH6416 PairingPage Clearing the Hard Drive Before You BeginHdmi Video Connection OptionsAudio Connection Options SdtvDetermine if you are connecting to a Installation OverviewCabling to an Hdtv Cabling to an Hdtv for VideoCabling to an Hdtv and an A/V receiver Cabling to an Hdtv and an A/V ReceiverInstallation Cabling to a Standard-Definition stereo TV Cabling to a Standard-Definition TV and an A/V ReceiverCabling an audio receiver Cabling to a Standard-Definition TV and Audio ReceiverDCH6416 front panel provides Data Device ConnectionsOperational check procedures Feature Testing Procedure Operational Check for the Remote ControlOptimizing the High-Definition Settings Description SettingInstallation Graphics Overlaying the Video Page General Status Using the DiagnosticsDiagnostics ROM ID Error Code DescriptionGeneral Status fields are Field DescriptionPurchase Status fields are Purchase StatusField Out-Of-Band OOB StatusOut-Of-Band Status fields are LKC Agile OOB Tuner HuntingEMM PID PIDIn-Band Status In-Band Status fields are Front panel display for in-band diagnosticFront panel display of a unit address Unit AddressUnit Address fields are Separable Security Object Name Object Ver Manufacturer HW Version Current Channel Status Digital Current Channel status fields areAnalog CIT RF Modem UpstreamCCI APSDiagnostics RF upstream modem front panel display RF Modem fields areCode Modules Front panel display for code modules Alternating withCode Modules fields are Nvram Memory ConfigurationAudio/Video Status Unmuted Audio SpdifOSD Display Description IEC958PCMXxxxxxxxxxxx Definition OSD Display Diagnostics Interface Status Diagnostics Interface Status fields are Setting Description User Setting StatusSERIF, Proportion SERIF, Mono no SERIF, Proportion no Serif DVR/Hard Drive Status DVR GpfsDocsis Status Docsis Fields areCarrier Lock Frequency Application Specific Information Panel Interactive StatusInteractive Status fields are FrontWaitlaorso InitwaitdcoWaitlmack WaitsoackKeypad-Front Panel Indicators Page Problem Possible Solution TroubleshootingTroubleshooting This by activating the zoom feature on the TV